Customer Service Specialist
$30 - $39 per hourUS Tech Solutions
This range is provided by US Tech Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $30.00/hr - $39.00/hr Direct message the job poster from US Tech Solutions Job Title: Customer Service Specialist – 100% Remote Duration: 6+ Months Contract Must Have : Salesforce CRM, Case Management, Ticketing systems. Job Summary: We are seeking a dedicated and detail-oriented Customer Service Specialist to join our team. In this role, you will be responsible for managing and resolving complex customer service cases, ensuring a high level of customer satisfaction and timely resolution. You will act as a liaison between customers and internal departments, advocating for customer needs while upholding company policies and procedures. Key Responsibilities: Manage a portfolio of customer service cases from initiation to resolution. Serve as the primary point of contact for escalated customer issues. Investigate and analyze customer concerns, coordinating with internal teams to provide timely and effective solutions. Document all case activities and communications in the CRM system. Monitor case progress and follow up with customers to ensure satisfaction. Identify trends in customer issues and recommend process improvements. Maintain a deep understanding of company products, services, and policies. Ensure compliance with company standards and regulatory requirements. Qualifications: Associate or bachelor’s degree 2+ years of experience in customer service, case management, or a related field. Strong problem-solving and conflict-resolution skills. Excellent verbal and written communication abilities. Proficiency with CRM systems (e.g., Salesforce, Zendesk) and Microsoft Office Suite. Ability to multitask and manage time effectively in a fast-paced environment. Empathy, patience, and a customer-first mindset. Preferred Qualifications: Proficiency in case management or ticketing systems. Background in the education sector or experience with education management organizations. Knowledge or experience in cybersecurity practices and principles. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent ondemand and total workforce solutions. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To know more about US Tech Solutions, please visit Seniority level Seniority level Not Applicable Employment type Employment type Contract Job function Job function Customer Service Industries Education Referrals increase your chances of interviewing at US Tech Solutions by 2x Get notified about new Customer Service Specialist jobs in United States . South Carolina, United States 1 month ago Customer Support Specialist, Luxury Stores Customer Service United States $48,000.00-$70,000.00 2 weeks ago Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service) Member Customer Service Representatives II Customer Experience Associate I - Remote United States $29,300.00-$37,100.00 1 week ago United States $31,200.00-$78,600.00 23 hours ago Remote Call Center Customer Service Representative - Medicaid Member Support Customer Service Representative - CCC Mountain/Pacific Time Zones Customer Service Representative - Remote Remote Customer Service Agent (Work at Home) Full-Time Remote Call Center Representative Customer Service Collector (Work from Home) Customer Service Representative - Remote Customer Service Representative - Remote We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr US Tech Solutions
- ...Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer...SuggestedContract workFor contractorsWork experience placementLocal areaAfternoon shift
Sherwin-Williams
New York, NY12 hours ago - ...Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer...SuggestedContract workFor contractorsWork experience placementLocal areaFlexible hoursAfternoon shift
Sherwin-Williams
Queens, NY8 hours ago - ...including IRAs and Solo 401(k) accounts, and Corporate Trust services. Provident Trust Group offers a comprehensive range of... ...honest, and personable. Section 1: Position Summary The IRA Customer Service Specialist II position is responsible for delivering exceptional...SuggestedSecond jobFlexible hours
- United States, Kentucky Apr 22, 2026 About the Team/Role The Customer Service Specialist primarily engages with WEX customers over the phone. In this role, you would be responsible for accurately answering customer inquiries about available products while delivering high...SuggestedFlexible hours
$18 - $23 per hour
...Employee recognition program Merchandise discounts Employee assistance program Adoption cost reimbursement Job Description Customer Service Representative Hours Monday - Friday, 8:00 am - 4:30 pm OR Tuesday - Friday, 6:00 am - 4:30 pm Responsibilities Receives...SuggestedHourly payWeekly payTemporary workLocal areaMonday to Friday$17 per hour
Ticketing and Customer Service Specialist Ticketing and Customer Service Specialist Since 2001, Joonbug has been a leading producer of nightlife events, bar crawls, and holiday parties across major cities like NYC, Philly, DC, Miami, and more. We host over a million guests...Hourly payFull timeWork at office- Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment... ...our employees a fun and rewarding place to work. Position: Customer Service Specialist Location: Columbus, OH Hours: Monday-Friday, 8a-5p We...Full timeTemporary workLocal areaMonday to Friday
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$18 per hour
Join to apply for the Customer Service Specialist II role at Apex Systems . Base Pay Range $18.00/hr - $18.00/hr Please email an updated copy of your resume to Jordan at [email protected] if interested and qualified. Location Hybrid; 2x on-site, 3 days at home. Office...Weekly payContract workTemporary workWork at office$40.49k - $43k
...on the future of healthcare What To Expect (Job Responsibilities) Provide phone, email, and chat support, working closely with customers and internal teams to resolve issues Troubleshoot and diagnose reported problems, ensuring effective solutions Build strong relationships...Immediate startRemote workWork from homeMonday to FridayFlexible hours$15 per hour
Customer Service Specialist - HSN Remote work from home (Georgia only). Join a fast‑paced team that assists HSN customers by problem‑solving, de‑escalating situations, promoting products, and improving sales while maintaining a high‑paced call volume. What You’ll Do $15...Hourly payLocal areaRemote workWork from homeShift workWeekend work- To provide exceptional customer service, the remote Customer Service Specialist will address and resolve customer inquiries, manage high-volume phone calls, and collaborate with internal teams to ensure order accuracy while being located in Indiana. Key Responsibilities...Remote work
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$18 - $20 per hour
...lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow... ...achieved when we work together with a shared purpose. Customer Experience Specialist As a member of our dynamic Customer Experience (CX) team,...Casual workWork at officeLocal areaImmediate start$36.7k - $58.8k
...will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences,... ...our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing...Work experience placementRemote work- ...commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Position Objective The purpose of this position is to manage, resolve and escalate Level 1 (...
$12 - $15 per hour
...home office. This is a position where you will be taking inbound customer calls. What We Offer: Starting Pay: $12-$15 per hour... ...or Part-Time: Choose the commitment that fits your lifestyle Service Major Corporations: Work with a variety of high-profile clients...Hourly payFull timePart timeFor contractorsWork from homeHome office$17 per hour
Resource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do...Hourly payWork experience placementLocal areaShift work- ...through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables... ..., for any occasion and time of day. JOB OVERVIEW The Customer Service Specialist, OCS specifically supports the Office Coffee Sales division...Casual workWork at officeFlexible hours
- 400 Globe Life And Accident Insurance Company is seeking a Customer Service Representative (CSR) to join their team. In this role, you will ensure all customer inquiries and issues are handled professionally and promptly. The position offers competitive compensation and...Work at office
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- ...Join the Market Leader in Solar and Battery Technology and Be the voice of Excellence in Renewable Energy Solutions! The Customer Service Specialist will be the first point of contact for potential customers, solar/battery installers and the consumers. The goal of this...Shift work
- Overview Provide World-Class Customer Service to our customers and employees. Ensure no or minimal wait times for our customers to complete order at checkout. Maintain a clean, brand and in‑stock store throughout the day. Have a basic understanding of all Melaleuca products...Full timeShift work
- This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service...For contractorsWork experience placementAfternoon shift
$20 - $25 per hour
...About TraxNYC TraxNYC is one of New York Citys leading custom jewelry houses, serving global clientele with premium... ...internal operations. The Role Were hiring a Customer Service & Operations Specialist someone who does far more than just answer phones ....Hourly payFull timeTraxNYC
Long Island City, NY2 days ago$66.3k
...Customer Service Representative New York City's Largest Dermatology Practice We're a full-service dermatology practice with 50+ locations... ...unresolved issues to the appropriate supervisor or denials specialist in a timely manner. Contribute to process improvement by...$24 - $27 per hour
...Customer Service Specialist We need your next-level service mindset at the best in pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from...Hourly payWork at office- About the job Customer Service Specialist - Remote We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent...Remote jobPermanent employmentWork at officeWork from home
- A leading health services company is seeking a Remote Customer Service Representative. The role involves handling calls and emails about workers' compensation claims. Candidates should have strong communication skills and customer service experience. Required qualifications...Remote job
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