Unit Manager, Customer Care — Ground Ops Leader
Piedmont Airlines
Piedmont Airlines is seeking a Unit Manager, Customer Care in Ground Handling to lead the department and drive service excellence for passengers and airline partners. The role focuses on staff leadership, manpower planning, and adherence to policies in a fast-paced environment. The ideal candidate will have prior supervisory experience in Ramp and Customer Service, strong knowledge of AO A operations, and familiarity with QIK/Sabre systems. #J-18808-Ljbffr Piedmont Airlines
$50k
...Unit Manager, Customer Care We can't wait to share our passion for aviation with you! Join a team that works... ...Piedmont is seeking a motivated, reliable leader to join our team as a Unit Manager, Customer Care in our Ground Handling Department. The primary responsibility...SuggestedWork at officeAll shiftsShift workNight shift- Honeywell is seeking a Senior Customer Experience Professional in Phoenix on a Hybrid schedule after training. The role focuses on elevating the AOG customer experience by coordinating with logistics, engineering, and support teams to meet KPIs and deliver world-class...SuggestedShift work
- Townsquare Interactive, based in Phoenix, AZ, seeks an Operations Manager — Customer Success to lead onboarding, account management, and support operations for a growing customer base. You will drive process improvements, mentor frontline staff, and ensure campaigns align...Suggested
$20 - $30 per hour
Southwest Airlines is seeking a Customer Service Supervisor in Arizona to lead and mentor sales agents, retail and skycap teams at the station. The role focuses on safe, compliant operations that deliver excellent passenger experiences. The position requires a Bachelor...SuggestedHourly pay$20 - $35 per hour
...equity for all through housing. The Community Success Manager (CSM) will be a personal (in-person, on the ground) point of contact for 300+ families helping connect... ...with our partners we provide a "continuum of care". Status Opening: 1 part-time contractor role available...SuggestedPart timeFor contractorsImmediate startRemote work10 hours per weekFlexible hoursWeekend workAfternoon shift- Director of Technical Account Management, Customer Success Leading DLP AI... ...data is on the line. As the leader of Technical Account Management... ...Road Warrior (30%) Boots‑on‑ground for red‑team workshops, CISO... ...70% Remote, 30% Cyber Field Ops - Quarterly “DLP War Rooms”...Full timeRemote workWork from homeSleeping nightsFlexible hoursNight shift
$80k - $120k
...real businesses, you'll thrive here. About the Hiring Manager Hey, I'm Bishop, the Head of Customer Experience at Wonderly. My career started in FP&A, but... ...experience in a high-performance environment (startup, ops, consulting, sales, etc.) New grads welcome — if you've...For contractorsImmediate startRemote work$100k
...a virtual-first musculoskeletal (MSK) care and lifestyle medicine company helping... ...improve outcomes for their members. The Customer Success Manager will own a portfolio of accounts end-... ...self-funded health plans, and hit the ground running with minimal ramp time. If you...Temporary workWork at officeRemote work- ...Senior Vice President — Customer Success, Account Management & Delivery Location: US (Phoenix preferred) or... ...CS platforms (e.g., Salesforce + CS Ops stack) with SLAs, handoffs, forecasting... ..., mentor, and scale high‑performing leaders (regional/account/delivery);...Remote work
- ...and ensure safety compliance. The role requires supervising staff, coordinating with airline partners, and maintaining a positive, customer-focused attitude. The position is full-time or part-time at US airports, with weekend availability and mandatory airline...Full timePart timeWeekend work
$104k - $183k
Genesys Cloud Services, Inc. is seeking a Sr. Customer Success Manager to drive customer value realization and foster strong partnerships. This role involves leading strategic accounts, orchestrating collaboration between teams, and developing customer success plans aligned...$49.77k
...Work From Home Senior Customer Service Coordinator - Premium Retail Queue Are you looking... ...we do at Capital One. It's how we take care of our customers. It's how we're... ...Communicate effectively with peers, management and customers, using appropriate methods...Full timePart timeWork experience placementWork at officeWork from homeHome officeFlexible hours- ...Bilingual Senior Customer Service Coordinator Partnership Servicing... ...available in Phoenix, Arizona, United States. This role offers the... .... At Capital One, we take care of our customers with compassion... ...effectively with peers, management and customers, using appropriate...Work experience placementWork at officeWork from homeHome officeFlexible hours
- Customer Success Lead - Townsquare Interactive Location: In-office role at our downtown Phoenix... ...and succeed. Our all-in-one business management platform enhances customer flow, while... ...with a high-growth mindset, this is a ground-floor opportunity within a multi-million...Work at officeLocal area
- Heitek Automation, a SunSource company, seeks a Customer Care Manager to lead the customer care function and deliver an exceptional customer experience across touchpoints. You will oversee daily operations, develop the team, improve processes, and drive performance to enhance...
- Cox is seeking a Lead Customer Care Specialist in Phoenix to lead a team of Customer Care Specialists and ensure exceptional service across all channels. The role combines advanced technical support with continuous improvement, acting as the first contact for escalations...
- Heitek Automation in Phoenix, AZ is seeking a Customer Care Manager to lead the customer care function across touchpoints in the industrial automation sector. You will oversee daily operations, develop the team, improve processes, and drive performance to enhance customer...
- Xpress Global Systems, LLC is seeking a Customer Care Operations assistant to provide administrative support to Service Center Operations and respond to internal and external customer inquiries. The role involves data entry, report preparation, and a focus on quality and...Work at officeMonday to Friday
- Cox Automotive leads a Customer Care team to deliver exceptional service across channels. The Lead Customer Care Specialist provides leadership... ...collaborate with Product, Engineering, QA, and Workforce Management to optimize tools, training, and AI-powered interactions,...
$105k - $115k
...Description:Job Summary:The Sr. Project Manager of Client Services serves as a key leader in managing strategic client... ...identity and eligibility to work in the United States and to complete the... ...impermissible bases, as well as any bases or grounds protected by applicable law in...Full timeLocal areaWork visa$180k - $185k
...Director is responsible for overseeing and managing client services projects within the... ...AnalysisCommunicationCustomer Relationship Management (CRM)Customer SatisfactionEnd-to-End Project... ...bases, as well as any bases or grounds protected by applicable law in each jurisdiction...Full timeWork at officeLocal area- Cox Automotive is seeking a Lead Customer Care Specialist in a hybrid role based in the United States. You will lead a team of Customer Care Specialists, deliver... ...with Product, Engineering, QA, and Workforce Management to improve processes and tools. You will drive coaching...
- ...potential. As Head of Sales & Customer Success US West, you... ...across the Western United States and Canada. You... ...role includes people management responsibilities and... ...commercial teams from the ground up — you’ve done it... ...strong, people-first leader, someone who develops...Remote work
- Amazing Lash Studio in Phoenix seeks an Assistant Front Desk Sales Manager to oversee sales and operations. The role involves managing a... ..., ensuring smooth operations, and providing exceptional customer service. Candidates should have management experience and strong...Full time
- NSA Storage in Surprise, AZ, is seeking a Part Time Assistant Property Manager to oversee daily operations, assist customers with storage needs, and process rental agreements. This role emphasizes friendly service, cash handling, and maintaining the property's appearance...Part time
$73k - $98k
...business AND have real-life real-customer impact. As the... ...difficult escalations in addition to managing a team. You'll spend your time... ...what your team learns on the ground into systemic improvements across... ...operate within a structured ops team and set that same structure...Full timeLocal area$100k
...smarter, and more effective operations. Job Title: Manager, Customer Support Location : Remote - US Only Country : United States Department : Support Reports To : VP,... ...work before . Not at the strategic level. At the ground level. You have run a support queue, coached agents...Full timeRemote workWork visaFlexible hours- ...and works with the Operations Manager and General Manager to implement... ...and delivery of Safety, Customer Experience, and Efficiency while... ...and vision coverage. • Health care and dependent care spending accounts... ..., Inc. (NYSE: RSG) is a leader in the environmental services...Contract workTemporary workLocal area
$130k - $145k
...Description Details:The Client Services Manager functions as a key leader in successfully managing the Client... ...of the Client Services team and customer satisfactionServes as the primary liaison... ...bases, as well as any bases or grounds protected by applicable law in each...Full timeLocal areaAfternoon shift- ...Spanish Lead Teller to coach and mentor tellers, drive exceptional customer experiences, and identify banking opportunities at the 91st... ...requires fluency in English and Spanish and a focus on customer care and cross-selling. As a Lead Teller, you will guide daily operations...Work at office
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