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Unit Manager, Customer Care — Ground Ops Leader

Piedmont Airlines

Piedmont Airlines is seeking a Unit Manager, Customer Care in Ground Handling to lead the department and drive service excellence for passengers and airline partners. The role focuses on staff leadership, manpower planning, and adherence to policies in a fast-paced environment. The ideal candidate will have prior supervisory experience in Ramp and Customer Service, strong knowledge of AO A operations, and familiarity with QIK/Sabre systems. #J-18808-Ljbffr Piedmont Airlines

Vacancy posted 2 days ago
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