Patient Service Representative

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Touchstone Medical Imaging is seeking a Patient Service Representative to join our team at our Pensacola, FL location. We are looking for a customer service-focused candidate who is eager to excel in a medical office setting and provide exceptional service to our patients.

This is a full-time position consisting of three 12-hour shifts per week, including Saturdays and Sundays, plus one additional weekday shift, for a total of 36 hours per week.

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task
• Medical Terminology Knowledge

Robust benefit offerings include:

• Monthly Bonus Opportunity
• Medical / Dental / Vision / Life / Pharmacy Plans, with Benefits effective first day of the month following hire date
• 401(k)
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.


Lumexa Imaging is an equal opportunity employer.