Manager, Account Rep, MCCF Merchant Success

Amazon has spent years building one of the world's most efficient and optimized supply chains. The Multichannel Commerce Fulfillment Org (MCCF) will build on that foundation and continue to innovate the warehousing and delivery to enable Merchants of all sizes to scale their supply chains.

This Manager will create, own, and implement a strategy by leading a team to onboard strategic partners onto the MCCF products, creating strong partnerships with rapidly growing the businesses. You will own the business strategy for the group, working to create mutual goals, individualized agreements with integrators, and a build long term roadmap to fulfill the growth of this strategic customer segment.

The ideal candidate is a strong influencer and will own bridging alignment across internal and external stakeholders. They will be responsible for drafting a business plans to obtain resource investment across ops, tech or other partner teams. They will have success in exceeding sales targets using a consultative, solutions-focused approach. Experience selling nascent products/services into new markets is strongly desired. Candidates must have superior communication and presentation skills, a strong working knowledge of Excel and MS Office applications, an ability to thrive in an ambiguous environment and be very passionate about driving merchant success.

Key job responsibilities

- Lead Account Representatives focused on business development, account management, and partnership development.

- Own topline performance of this business segment, including reporting of acquisitions against targets, and developer integration metrics internally and to Amazon leadership.

- Liaise with MCCF Product, Operations and Tech teams to ensure roadmaps are aligned with strategy.

- Work with Business Strategy and marketing team to ensure necessary materials are created to support recruitment goals.

- Build and maintain a presence for Amazon's Multi-Channel fulfillment program, through attendance at industry conferences, events, etc.

- Set strategic vision and communicate progress and objectives to upper management.

- Gather, interpret and apply a wide range of data to meet business objectives.

- Prioritize in an ambiguous, complex, fast-paced environment.

- Effectively manage multiple projects and priorities in a fast-paced, deadline-driven environment.

BASIC QUALIFICATIONS

- 5+ years of business development, direct technology services sales, partnership management, or sourcing new business experience

- Experience in business development, direct technology services sales, partnership management, or sourcing new business

- 5+ years of people management experience

PREFERRED QUALIFICATIONS

- Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

USA, NY, New York - 179,000.00 - 242,200.00 USD annually