Pre-Sales Engineer

Pre-Sales Engineer

DocuWare stands for globally distributed, international teams, flat hierarchies, and an open company culture that encourages active participation and contribution. Mobile work and flexible working hours are part of our everyday life. Would you like to become part of an innovative company whose solutions digitalize everyday work across a wide range of industries? Then join our team!

Your Responsibilities

We're seeking a Pre-Sales Engineer who combines deep technical curiosity with consultative sales expertise to drive success within DocuWare's partner ecosystem. This role plays a critical part in supporting sales efforts by providing solution insights throughout the sales cycle. You'll collaborate closely with our Authorized DocuWare Partners (ADPs) and internal teams to design, demonstrate, and position high-value solutions that leverage DocuWare's Intelligent Document Processing (IDP) and AI-based automation capabilities. Acting as a trusted advisor, you'll bridge business needs with technical possibilities—helping partners and customers harness intelligent automation, document understanding, and process optimization. You'll also shape product innovation by collaborating with Product Management to communicate market feedback, feature requests, and business cases that expand DocuWare's solution capabilities across the IDP and AI landscape. The territory for this role is nationwide however residence in Eastern Standard Time or Central Time is preferred. Responsibilities:

• Partner with Sales and Channel teams to support ADPs in technical pre-sales activities, including discovery, demo configuration, solution design, and proposal development.
• Conduct tailored software demonstrations and workshops showcasing the power of DocuWare's AI-enhanced and IDP capabilities, connecting use cases directly to customer workflow challenges.
• Collaborate with sales representatives and professional services teams to translate business requirements into technical architectures aligned with digital transformation goals.
• Assist Professional Services in scoping and quoting implementation projects, ensuring proposed solutions are feasible and value-aligned.
• Deliver technical enablement sessions and training workshops for ADPs—developing them into DocuWare IDP experts who can independently position and demonstrate the platform.
• Lead technical discovery, qualification, and needs assessments; support RFP/RFI responses, integrations, and custom configuration scoping.
• Prepare and manage proof-of-concept (POC) and pilot environments to validate proposed solutions, including testing advanced document AI features.
• Partner with Product Management to relay market insight, build business cases for new AI/IDP functionality, and support communication of customer and partner feature requests.
• Maintain and document pre-sales activities in CRM systems, including configurations, technical objections, and engagement outcomes.
• Continuously expand technical knowledge of DocuWare's solution portfolio, IDP stack, AI integrations, and complementary technologies to deliver best-in-class consultation.

What You Need To Succeed

• Ability to travel three weeks a year outside territory - DocuWorld (locations vary), Beacon NY and within wider territory for team building event.
• Ability to travel occasionally to channel partners (less than 50% of time would be spent in travel).
• Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
• 3+ years of experience in pre-sales engineering, solution consulting, or technical sales support.
• Strong understanding of SaaS, cloud architecture, document management, or workflow automation technologies.
• Excellent communication skills—able to convey complex technical concepts clearly to both business and technical audiences.
• Demonstrated success conducting product demos and proof-of-concepts.
• CRM proficiency (e.g., Salesforce) and familiarity with sales enablement processes.
• Ability to travel occasionally for partner workshops, industry events, or customer visits.

What We Can Offer

• $105,000 base plus commission, no cap on compensation however OTE is expected range of $150,000 to $200,000.
• DocuWare funds $2,000/$4,000 annually towards single/family HDHP deductible
• Your choice of 4 medical plans (HDHP, EPO, PPO)
• Short Term Disability (100% company paid)
• Long Term Disability (100% company paid)
• Group Term Life insurance (100% company paid)
• 401(K) with company match
• 12 annual paid holidays and generous PTO plan
• Profit Sharing
• Internationally growing and well established company
• Thorough onboarding & induction period
• Training and development opportunities
• Participation in a positive intercultural company culture with an openness to new ideas
• Virtual instructor led fitness offerings.
• Access to Udemy training academy and Tuition Reimbursement
• Flexible Spending & Dependent Care Accounts
• Company events and more

Our Values

New ideas are always welcome here. At DocuWare, you'll find an open corporate culture, a wide variety of options for further education and a friendly, informal work environment. We offer creative, self-motivated individuals a diverse, international working environment with plenty of freedom and opportunity for professional development.

Our Application Process

1. Virtual prescreening with a Recruiter to get to know each other. 2. Virtual interview with the Recruiter and Hiring Manager. 3. Demo Interview of the DocuWare solution. 4. Final in-person interview in the Beacon, NY office.

Your Hiring Partner

Aleida Colabattista Human Resources Business Partner

Aleida Colabattista Specialist People & Culture View email address on click.appcast.io Work Authorizations Please note that DocuWare Corporation does not sponsor employment visas for this position. Candidates must be authorized to work in the country without the need for visa sponsorship. EEOC Statement DocuWare Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state, or local laws and will not be discriminated against on the basis of any such categories/status. DocuWare values diversity, equity and inclusion and this policy applies to all employment practices at DocuWare. DocuWare is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. Background Screening Statement Employment is contingent upon a successful completion of a criminal background investigation subject to any federal, state, and local laws.