Customer Master Representative (Hybrid)

Job Description

Job Description

Job Title: Customer Master Representative
Location:  Malvern PA 19355
Work Schedule: Mon - Fri, from 8:00 AM to 5:00 PM (1rd Shift)
Hybrid 2-3 days per week. Days are flexible.
Pay Rate:  USD 21.00 - USD 25.00 /hour
Contract : Temp (to cover a leave of absence)

Qualifications:

• Previous experience working with data and data management
• Must be able to take direction and respond accordingly
• Excel skills are a nice to have
• Understanding of SAP or other ERP platforms
• Ability to learn customer master function transactions and reporting
• Proficiency with MS Outlook, MS Excel, and MS Word
• Strong organizational skills
• Detail-oriented
• Willingness to work US Holidays to support Canada when holidays are not shared

Responsibilities:

• Timely creation and modification of customer accounts
• Communicate account changes to appropriate stakeholders
• Complete tasks accurately and within service level agreement (SLA) timeframes
• Complete or assist with Customer Master Data team reporting requirements
• Support special projects for the Customer Master group
• Adhere to all SLA aspects
• Schedule flexibility for team coverage (7am–7pm) and unique demands (including possible weekend work)

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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