Account Manager
$40,000 - $50,000 per weekFull-time
MCS
Overview
In this dynamic position you will play a vital role in fostering client relationships and ensuring satisfaction with our services at Marion Counseling Services. The ideal candidate will be proactive detail-oriented and possess excellent communication skills.
Key Responsibilities
- Manage and nurture client accounts ensuring their needs are met effectively.
- Develop and implement strategic plans to enhance client satisfaction and retention.
- Coordinate with internal teams to deliver high-quality service and resolve any issues that arise.
- Conduct regular check-ins with clients to assess their satisfaction and gather feedback.
- Prepare reports on account status and client feedback for management review.
Requirements
- Proven experience in account management or a related field.
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Excellent organisational and multitasking abilities.
- Proficiency in CRM software and Microsoft Office Suite.
Nice to have
- Experience in the healthcare or counselling sector.
- Knowledge of client relationship management strategies.
- Relevant certifications or training in account management.
Required Experience:
IC
Vacancy posted 11 days ago
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