Account Executive - Services & Software Buying Programs

Integrated Services And Buying Programs Account Executive

This is a high-touch, customer-facing role. While Cisco supports flexible work locations, this position requires a consistent physical presence at customer sites to foster relationships and gain deep insights into their operational environments. You must be willing to travel regularly to meet with customers in person. The location for this role is Denver, CO.

You will collaborate with Software Account Executives, Regional Managers, Partner Leaders, and cross-functional Cisco teams, including Cisco Portfolio, partner sales organizations, Customer Experience (CX), and architecture sales teams.

Your impact:

You are a consultative seller and strategic problem solver whose primary goal is to deliver outstanding business outcomes to your customer. You hold yourself accountable for driving new and incremental business within your customer base. You possess a collaborative approach and recognize the importance of the collective team. You are a sales professional with proven success in the industry. You are motivated to get results and exceed sales goals. You will use your natural curiosity and empathy to establish relationships and provide the best solutions to our customers. You lead with optimism will be tenacious in the hunt and closure of sales opportunities. You have a commitment to operational excellence.

Your role will combine the expertise of an Account Executive for Cisco's Premium Services with the savvy of an Account Executive for Strategic Buying Programs. As an Integrated Services and Buying Programs Account Executive, you are responsible for leading customer value realization leveraging services to ensure adoption and curating a value-driven software consumption strategy. You will focus on Professional Services, Premium Support Services (Point of Sale, Uncovered, and Renewal upsell), and Enterprise Agreements. You will understand your customers' business, success metrics, decision criteria, and create compelling solutions that align with the defined business outcomes, financial needs, and long-term objectives. Applying the Cisco End-to-End Selling method and Lifecycle Selling approach, you will drive incremental value for our customers and growth for Cisco.

Key Responsibilities:

• Become a subject matter expert in our professional services and buying programs.
• Collaborate and coordinate cross-functionally to ensure that we present ourselves as One Cisco to our customers, simplifying their experience and amplifying our impact.
• Establish strong customer relationships and build credibility as a business advisor by focusing on relevant use cases for Cisco's premium services and buying programs.
• Cultivate relationships with ecosystem partners and develop strategies for mutual success.
• Formulate the services and buying programs strategy for your territory, solidify your value as a business advisor to our regional leadership, and lead initiatives to bridge gap to goal.

Minimum Qualifications:

• 7+ years proven experience in Services and/or Software sales, with a track record of meeting or exceeding sales quotas.
• Demonstrated ability to develop trusted relationships based on deep understanding of the customer's perspective.
• Demonstrated proficiency in sales methodologies, deal construction, and negotiation tactics.
• Proficiency with SFDC and the Microsoft Office Suite.
• Travel required, amount dependent upon location.

Preferred Qualifications:

• Strong understanding of support, professional services, and enterprise software agreements.
• Ability to understand and articulate customer business outcomes and financial needs.
• Excellent communication and stakeholder management skills.
• Ability to work collaboratively with cross-functional teams through influence of desired outcomes: sales teams, renewals, delivery, customer success, business entities, and partners.