Assistant Food & Beverage Operations Manager | Benefits Include: 401K, Stock Purchase Plan, and[...]

Grand Hyatt San Francisco, US – San Francisco, CA – Bars/Restaurants/Outlets – Entry Level Manager – Full‑time – Hourly pay (USD) Summary At Hyatt, we believe in the power of belonging—of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job—it’s a career for people who care. Key Responsibilities Assist with the daily operations of the hotel’s food and beverage outlets, including restaurants, bars, lounges, banquets, events, and other assigned service areas. Support the Food & Beverage leadership team in maintaining consistent service standards and operational excellence. Provide hands‑on leadership during meal periods, events, peak business levels, and high‑volume service periods. Monitor service flow, guest satisfaction, colleague performance, cleanliness, product quality, and overall outlet presentation. Lead pre‑shift meetings and communicate daily priorities, hotel updates, menu information, service expectations, and event details. Coach, train, and support food and beverage colleagues to ensure service standards are met. Assist with scheduling, labor tracking, payroll review, staffing plans, and daily deployment of colleagues. Support opening and closing procedures, side‑work completion, cash handling procedures, and shift accountability. Partner with culinary, stewarding, events, sales, front office, housekeeping, engineering, and security teams to ensure smooth operations. Assist with banquet and event execution, including room readiness, service timing, staffing, guest/client requests, and post‑event follow‑up. Support restaurant and bar operations, including table service, beverage service, responsible alcohol service, product knowledge, inventory, and guest engagement. Respond to guest concerns and service opportunities promptly, professionally, and with appropriate follow‑up. Help manage supply levels, equipment needs, inventories, ordering, and operational readiness. Ensure compliance with health department regulations, food safety requirements, sanitation standards, alcohol service laws, hotel policies, and safety procedures. Review guest feedback, service scores, and operational trends to identify improvement opportunities. Promote a positive, respectful, inclusive, and accountable team environment. Support special events, VIP experiences, holiday programming, promotional activations, and hotel initiatives as needed. Act as a food and beverage leader on duty when assigned. Perform other duties as assigned by Food & Beverage leadership. This is a salaried position with compensation ranging from $73,600 to $92,000. Qualifications Previous food and beverage supervisory or management experience preferred. Experience in hotel food and beverage operations strongly preferred. Experience supporting restaurants, bars, banquets, events, or multiple outlets preferred. Strong guest service, communication, leadership, and problem‑solving skills. Ability to lead colleagues in a fast‑paced, high‑volume hospitality environment. Strong floor presence with the ability to support service execution in real time. Knowledge of restaurant service, bar operations, banquet service, event execution, and hotel operations preferred. Basic understanding of labor management, inventory, cost control, revenue awareness, and daily operational reporting preferred. Ability to work collaboratively with culinary, stewarding, events, and hotel operations teams. Strong organizational skills with the ability to manage multiple priorities and shifting business needs. Knowledge of food safety, sanitation, responsible alcohol service, and applicable local regulations. Proficiency with point‑of‑sale systems, scheduling tools, payroll systems, and Microsoft Office preferred. Must be able to work a flexible schedule, including mornings, evenings, weekends, holidays, and event‑based hours. Benefits Free Room Nights, Discounted, and Friends & Family Room Rates Medical, Prescription, Dental, and Vision Insurance 401K with company match PTO, sick and holidays Paid Family Bonding Time and Adoption Assistance Tuition Reimbursement Employee Stock Purchase Plan Discounts at various retailers—Apple, AT&T, Verizon, Headspace, and many more All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr Hyatt Group