Temp Administrative Assistant

Temporary It Administrative Assistant

Raleigh Water is the City of Raleigh's publicly owned water utility, providing clean, award-winning drinking water and reliable wastewater services to more than 650,000 residents across Raleigh and its merger communities. The department operates multiple treatment facilities and manages thousands of miles of water and sewer infrastructure, delivering essential public health and environmental protection services. Raleigh Water is recognized for operational excellence, innovation, and a strong commitment to sustainability and dependable service.

The Technology Application Group plays a critical role in supporting this mission by ensuring that the IT hardware, systems, and technology resources used across Raleigh Water's operations are reliable, secure, and properly managed. By maintaining the equipment and data that frontline teams depend onfrom treatment facilities to field operationsthe group helps keep essential water and wastewater services running smoothly.

The Temporary IT Administrative Assistant contributes directly to this support function by providing both administrative and technical assistance focused on IT hardware asset management, data tracking, documentation, and departmental coordination. This position helps maintain efficient day-to-day operations by managing the lifecycle of IT equipment, preparing reports, organizing meetings and events, and assisting with special projects. The role requires strong organizational skills, attention to detail, and comfort working in a fast-paced, technology-focused environment that ultimately supports the department's ability to deliver safe, reliable water services to the community.

About You: You are a detail-oriented and proactive professional who enjoys supporting a team through a blend of administrative and technical responsibilities. You are comfortable working with spreadsheets, databases, and IT asset processes, and you communicate clearly with staff at all levels. You manage multiple tasks with ease, maintain accuracy in your work, and thrive in an environment where priorities may shift quickly.

About Us: The Technology Application Group provides essential IT hardware support, asset tracking, and technical coordination for Raleigh Water. We partner with internal divisions to maintain reliable technology resources, streamline processes, and ensure consistent, high-quality service delivery. Our team values collaboration, integrity, and a commitment to improving operations through well-designed and dependable systems.

Duties and Responsibilities

• Manage the full lifecycle of IT hardware assets, including procurement, deployment, tracking, maintenance, and disposal
• Prepare and maintain asset management reports, spreadsheets, databases, presentations, and related documentation
• Coordinate meetings, events, and departmental activities, including scheduling, communication, logistics, and facility arrangements
• Support budget development and monitoring related to IT hardware assets; assist with financial transactions and performance measures
• Draft, edit, and format correspondence, reports, presentations, and confidential materials
• Maintain organized digital and physical file systems; perform data entry in spreadsheets, databases, and department-specific software
• Assist with special projects by researching issues, preparing documents, summarizing data, and coordinating with other departments
• Travel to multiple Raleigh Water locations throughout the week using a City vehicle

Typical Qualifications

Education and Experience: High school degree or GED required and three years of clerical/office support experience OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Preferred Qualifications:

• Bachelor's degree (4-year) preferred
• Five (5) years of relevant government or business experience
• Intermediate proficiency with financial/accounting systems, database tools, spreadsheets, and word processing software

Licensing and Certifications:

• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Additional Information

Knowledge of:

• Knowledge of IT hardware asset management processes and best practices
• Strong skills in spreadsheet, database, and document creation
• Excellent organizational, communication, and time-management abilities
• Ability to maintain confidentiality and handle sensitive information
• Ability to coordinate tasks, support special projects, and work independently within established procedures

ADA and Other Requirements: Work Environment and Physical Effort: Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Work Environment: Work is typically performed in an office or similar indoor environment. Work Exposures: Work in this position does not require frequent environmental exposures. Employees may occasionally be exposed to Individuals who are hostile or irate.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.