IT Systems Support Technician
$65k - $75kEastern Companies
About Eastern Companies Eastern Companies is a general contractor with 200+ employees across multiple divisions and project sites nationwide. We're hiring our first in-house IT Support Technician to be the face of IT at our Georgia office, working alongside our managed services provider (MSP) and supporting our growing infrastructure, including an active CMMC Level 2 compliance program. What you'll do
- Serve as first point of contact for IT support requests across 200+ users
- Resolve Tier 1 issues directly: password resets, account lockouts, Outlook and Teams troubleshooting, OneDrive and SharePoint access, printer and peripheral issues
- Handle Tier 2 work independently: Intune device policy adjustments, SharePoint permission and library administration, basic Power Automate flow maintenance, Entra ID user and group management, mailbox configuration changes
- Escalate complex architecture, security, and infrastructure issues to our MSP and track them through resolution
- Execute new hire onboarding and offboarding procedures (account creation, mobile device assignment, equipment provisioning)
- Deploy and support iPhones and Android devices through Intune, Apple Business Manager, and Samsung Knox
- Provide hands-and-eyes support for office hardware, networking, and audio/visual equipment
- Maintain and organize SharePoint document libraries and contribute to our IT knowledge base
- Support our CMMC Level 2 compliance program in coordination with our MSP and external compliance partner
- 2-4 years of hands-on IT support experience in a business environment
- Solid working knowledge of Microsoft 365 administration (Exchange Online, SharePoint Online, Teams, OneDrive)
- Hands-on experience with Entra ID or Active Directory: user provisioning, group management, password and MFA support
- Experience with Intune or another MDM platform, including device enrollment and policy assignment
- Comfortable running and modifying PowerShell scripts for Microsoft 365 administration
- Strong written and verbal communication - you'll be working with users at every technical level
- Ability to work on-site at our Georgia office daily
- CompTIA A+, Microsoft MS-900, or MS-102 certification
- Mobile device deployments at scale (50+ devices via Intune, Apple Business Manager, or Samsung Knox)
- Experience with ticketing systems (SuperOps, Jira Service Management, or similar)
- SharePoint Online administration and Power Automate experience
- Construction, AEC, or government contracting industry experience
- Microsoft SC-300, MS-700, or AZ-104 certifications
- Familiarity with M365 GCC or GCC High tenants
- Familiarity with CMMC, NIST 800-171, or other federal compliance frameworks
- Exposure to SIEM/EDR tooling (Wazuh, Microsoft Defender for Endpoint)
- Basic networking knowledge (DNS, DHCP, VPN troubleshooting)
- Salary: $65,000 - $75,000 per year, depending on experience
- Health insurance: Medical, dental, and vision coverage
- Retirement: 401(k) plan with company match
- Paid time off: Vacation, sick leave, and paid company holidays
- Professional development: Paid Microsoft certification vouchers and study time
- A clear growth path: this role is positioned to expand into systems administration as you build expertise
- Direct exposure to enterprise tooling: M365 GCC, Intune, Wazuh SIEM, and an active federal compliance program
- Working alongside an experienced MSP and senior leadership invested in IT done right
- On-site role at a stable, growing federal contractor
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the IT Systems Support Technician in Johns Creek, GA vacancy
$65k - $75k
...What you'll do Serve as first point of contact for IT support requests across 200+ users Resolve Tier 1 issues directly: password resets... ...Business Manager, or Samsung Knox) Experience with ticketing systems (SuperOps, Jira Service Management, or similar) SharePoint Online...SuggestedFor contractorsWork at officeEastern Companies
Johns Creek, GA3 days ago$89k - $148.1k
...Kemper is seeking a highly analytical and detail-oriented Data Systems Analyst to provide independent validation and quality assurance... ...develop reusable testing assets and automated validation processes.Support implementation of automated testing frameworks for data...SuggestedFull timeWork experience placementWork at officeLocal areaRemote work- Job DescriptionJob OverviewThe System Administrator will be the technical lead for AGS Advanced... ...over the design, implementation, and support of AGS core production and R&D systems. This... ...computer science, Computer Engineering, IT, or equivalent3+ years of system administration...SuggestedShift workNight shiftWeekend work
- ...Business Systems AnalystLocation: Alpharetta, GA (Onsite) Duration: W2 Only ContractJob DescriptionBusiness Analyst must have experience in eliciting and documenting business needs, creating business process models, and crafting test case scenarios. Business Analyst must...Suggested
Syntricate Technologies
Alpharetta, GA2 days ago $89k - $148.1k
...Kemper is seeking a highly analytical and detail-oriented Data Systems Analyst to provide independent validation and quality... ...reusable testing assets and automated validation processes. Support implementation of automated testing frameworks for data validation...SuggestedFull timeTemporary workFor contractorsWork experience placementCasual workWork at officeLocal areaRemote workKemper
Alpharetta, GA1 day ago- ...Sr. Business Systems Analyst Onsite role in Alpharetta GA (Local) onsite interview 6 months contract Our... ...Brokerage is preferred but not required. Responsibilities: Support gathering and documentation of requirements for multiple system...Contract workLocal area
3B Staffing LLC
Alpharetta, GA3 days ago - White Cap seeks an experienced IT Business Systems Analyst to gather and analyze business requirements for internal customers. This remote role involves documenting business processes and ensuring tech solutions align with strategic goals. Ideal candidates will have 3-5...Remote job
$111.1k - $185.1k
....Key ResponsibilitiesSAC Implementation & Support: Lead and support SAC planning, forecasting... ...Build strong relationships with finance, IT, and business unit stakeholders. Participate... ...Improvement: Facilitate process and system improvement opportunities, implementing enhancements...Full time- ...operations with custom strategies that benefit both employers and employees. Find out more by visiting . Position Summary The System Support Associate is responsible for providing technical support, system administration, and operational expertise across the...Temporary workWork at officeRelocation packageFlexible hours
Vensure Employer Solutions
Duluth, GA23 days ago - ...IT Support Specialist / IT Operations Assistant Hybrid | Corporate Office + Retail Store Support Full-Time About the Role We... ...Manage Tier 1 & Tier 2 support tickets through the helpdesk system Provide both remote and on-site support for store locations...Full timeWork at officeRemote workRelocationAfternoon shift
Talpa Supermercados
Duluth, GAmore than 2 months ago - ...System Administrator Founded in 2001, Sevaa Group is a leading provider of managed hosting as well as web and application development. Job Description As a System Administrator, you will be responsible for maintaining and enhancing Sevaa's hosting infrastructure...Local areaFlexible hours
Sevaa Group
Alpharetta, GA20 hours ago - ...Job Description - Provide hands-on IT support across two nearby company locations (Buford and Suwanee, GA). - Administer and... ...document network topology and infrastructure changes. - Perform system maintenance, user provisioning, permissions management, and...Contract work
3B Staffing LLC
Buford, GA1 day ago - Position: Accounting Software Support Analyst Location: Duluth, GAJob Id: 541 # of Openings... ...Support Analyst provides front-line technical support to CINC Systems clients, with a focus on accounting functionality, banking and...Work at officeLocal areaRemote work
- ...: Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence... ...servers, and communication systems that support naval operations; as a Cryptologic...ApprenticeshipWorldwideShift work
US Navy
Duluth, GA2 days ago - ...professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role... ...tasks – one day you might be installing an operating system, the next you might be drilling through walls and...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Johns Creek, GA1 day ago - Buford, GA (on-site / hybrid) Full-Time Systems & Infrastructure The System Admin is responsible... ...networks of a variety of clients of an IT Managed Services firm. The System Admin... ...implement the fix, not just a workaround Support end users and coordinate with the network...Full time
- Description Position Summary The IT System Administrator is responsible for supporting the organization’s information technology infrastructure, including end-user desktop systems, Windows and Linux servers, and the Global Shop ERP system. This position provides hands‑...Work at officeRemote work
- Job Overview Position ID SY18 Job Title Senior Systems Administrator Category IT Description Job Overview Position ID SY18 Job Title Senior Systems... ...closely related field. Experience must include one year supporting EMC storage servers to include VMAX. Essential travel on...
$75k - $90k
...recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the... .... Responsibilities Onboarding & Support: Configure computers, user accounts, Microsoft... .... Asset Management: Maintain IT asset inventory, assignments, warranties,...Full timeWork at officeRemote workMonday to Friday- ...candidates in the markets that we serve. Opportunity Description Our client is a growing manufacturing company. They have robust systems with a strong collaborative team. The Technical Analyst is a corporate role and sits on a small, collaborative team. This team reviews...
- ...proactive and technically skilled Help Desk Support Technician to serve as a key liaison between our... ...problems Maintain and install IT equipment to ensure operational efficiency... ...issues to minimize downtime and improve system reliability Collaborate with IT peers...Part time2 days per week
Electronic Systems
Duluth, GA2 days ago - ...for our clients, ensuring they receive proactive, high-quality support to address their business needs. As a key escalation point, you... ...diagnostics across the platform stack: analyse application and system logs, query databases (SQL) to research transaction and configuration...Permanent employmentFull timeLocal areaRemote workWorldwide
- ...prosper. The PrismHR platform is a complete, integrated HR solution supporting the full "hire-to-retire” lifecycle of HR services. And PrismHR... .... PrismHR also provides professional services including system implementation consulting, custom configurations, and training....Full timeTemporary workWork at officeLocal areaFlexible hours
PrismHR
Duluth, GAa month ago - ...audit integrity. They are the process gatekeeper + execution support, not just a document writer. Process Documentation &... ...Compliance & Audit Support Ensure documentation matches system behavior Validate processes meet ISO requirements Support...
AT-PAC ) Inc
Roswell, GA3 days ago - ...or updated requirements as needed.Provide post-implementation support and assist with backlog management.Use Postman and API knowledge... ...support analysis, validate technical flows, and better understand system integrations.Experience you’ll need to have6+ years’ experience...Full timeTemporary workH1bWork at officeMonday to Friday
$40 - $45 per hour
Position IT Support (Tier III) / System Admin Specialist (Contract to Hire / Mostly Remote) Base pay range $40.00/hr - $45.00/hr Location: Alpharetta, GA. Remote offices: 30 remote offices with growing organization. Contract to Hire. For the first 30 days you must work...Permanent employmentContract workWork at officeRemote workVisa sponsorship- ...Internship, in collaboration with Vets2PM. As a Field Technician/Specialist, you will diagnose and repair HVAC, Building Automation, Fire/Life Safety, and Security systems, gaining hands-on experience while supporting a sustainable, energy-efficient future. You will work...Internship
- ...collaboration with Vets2PM. You will gain hands-on experience diagnosing HVAC/Building Automation, Fire/Life Safety, or Integrated Security systems and work toward valuable industry exposure with one of the world’s leading technology companies. During the internship, you will...Internship
- A leading vision inspection systems provider is seeking a Field Service Technician for their US HQ in Norcross, GA. The role involves installing and maintaining... ...opportunities for professional growth are offered in this supportive work environment. #J-18808-Ljbffr YER USA
- ...Network Database Administrator to join our Information Systems team in Buford, GA. This role will support critical business systems and internal users,... ...databases, manage server maintenance, and provide hands-on IT support across hardware, software, and network issues....
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Systems Support Technician. Be the first to apply!
