Administrative Assistant

Note: If you apply for a role at Hershey through our career's website, we may use technologies that use automation to filter your candidacy based on objective criteria. We also use AI-enabled tools that help us facilitate the selection of our future Hershey talent. These tools may help with activities such as matching and scoring candidates to roles based on requirements and scheduling interviews. These systems process only the information you provide in your application, including your resume, work history, education, and responses to screening questions. While these technologies assist with certain steps in our recruitment process and may provide recommendations, all final decisions, including those affecting whether candidates advance to subsequent stages in the applicant process, are made by our talent acquisition teams with meaningful human review and independent judgment. Depending on your location and the specific role you apply for, additional disclosures about our use of AI in recruitment may be provided to you separately.

Why Hershey:

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey's enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference-locally and globally-is part of how we do business every day.

Location: Robinson, IL

This is the entry-level administrative role providing essential clerical and operational support. The position performs routine tasks such as document sorting, data entry, and reception activities under close supervision. It applies basic knowledge of administrative practices and relies on clear instructions to complete assignments. The role supports workflow efficiency by completing tasks accurately and on time. It develops foundational skills in communication, documentation, and administrative systems.

• Provides general administrative support to the Plant Manager and the Plant Leadership Team. Assists Plant Manager in summarizing reports, developing meeting agendas and taking meeting notes. Assists all plant staff managers with general admin support and documentation management.

• Coordinate meetings to include scheduling meetings/rooms, developing presentations and ordering lunches.

• Assist with salaried employee onboarding. Schedule one on one meetings and tours with Plant Staff to get new hires oriented with processes and people.

• Assist with coordinating activities/events for the Robinson Plant.

• Responsible for the plant newsletter, includes content coordination, development and distribution.

• Serve as plant contact and coordinator for visitors. This includes greeting visitors, sharing compliance information and tour guidelines, scheduling conference rooms, preparing PPE/lab coats for tours and preparing product gift bags.

• Responsible for tracking and coordinating employee uniforms and locker assignments.

• Coordinate onsite interviews for salaried positions.

• Maintain organizational chart for the plant.

• Maintain email distribution lists, phone lists, and SharePoint/Teams sites for Plant and Plant Staff.

• Sort and distribute mail.

• Order office supplies and maintain inventory, including disposable lab coats and PPE for guests.

• Responsible for documentation management (shared drives, SharePoint, Teams), including consolidation and organization.

• Owner of plant general credit card for supply purchases, meeting lunches, etc.

• Provides support with assigning computer based training and tracking progress.

• Other projects/duties as assigned.

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:

• Ability to prioritize activity and manage time effectively

• Ability to coordinate and plan events

• Personal initiative

• Attention to detail

• Excellent communication skills, both written and oral

• Ability to be assertive in a manner that is professional to keep others on task

• Proficient in developing Excel spreadsheets, SAP and PowerPoint presentations

Minimum Education and Experience Requirements:

Education:

• High School Diploma required; Associates degree, higher education, or administrative training preferred

Experience:

• Administrative experience in a professional environment supporting a Leadership Team / Senior level Management required

• Experience supporting a team of leaders; ability to prioritize in a fast pace, constantly changing environment

• Proficiency with the MS Office Suite required (Outlook, Excel, PowerPoint); Proficiency with Teams/SharePoint is preferred

• Works with confidential data and issues which could result in detrimental effects if disclosed therefore the Administrative Assistant must be able to make confidentiality decisions, both of a limited and of a broader nature, on own initiative

• Experience working in/with Manufacturing / Supply Chain is a plus

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.

To request an accommodation via phone, please call View phone number on click.appcast.io and leave a voicemail with your contact information. You may also email a request for accommodation to View email address on click.appcast.io. Please be sure to include "Accommodation Needed" in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.

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