Office Manager

Job Description

Grace Music School is seeking an organized, personable, and proactive Full-Time Office Manager to oversee the day-to-day coordination of private and group music lessons. The Lesson Manager will serve as an important point of contact for students, parents, teachers, and school leadership, ensuring that lessons run smoothly and that students and families receive an exceptional experience.

The required hours for this position are the follwing:

• Monday - Friday, 1/1:30 - 8/8:30pm
• Some Saturdays possible

Primary responsibilities include:

- Manage and coordinate student lesson schedules, teacher schedules, make-ups, cancellations, and schedule changes.

- Communicate regularly with students, parents, and instructors regarding lessons, policies, schedules, and school events.

- Help ensure teachers have the information and resources they need to deliver effective lessons.

- Handle day-to-day student and parent questions and resolve scheduling or service issues professionally.

- Support recitals, workshops, teacher performances, and other school events.

- Work closely with management on enrollment, retention, staffing, and operational goals.

- Perform light cleaning and general tidying of common areas, reception areas, classrooms, and lesson spaces.

- Maintain an organized pipeline of prospective students and fielding new student inquiries by phone, email, text, website leads.

Qualifications:

- Excellent organizational and time-management skills

- Strong written and verbal communication skills

- Friendly, professional, and customer-service-oriented personality

- Ability to manage multiple schedules, priorities, and requests simultaneously

- Strong attention to detail and follow-through

- Comfortable using scheduling software, email, Google Workspace

- Ability to remain calm and solution-oriented when dealing with last-minute changes or challenging situations

- Previous experience in administration, hospitality, or customer service is preferred

The successful candidate enjoys working with people, is highly organized, communicates clearly, and has an interest in music education. Experience working in a music school, educational environment, customer service, or scheduling role is a plus.

Health benefit options and a 401(K) program with employer matching are available for all part- and full-time employees at Ensemble after 30 days of employment.

About Ensemble Schools

Ensemble Schools is a collaborative network of community-driven Music & Dance schools. While each school maintains its unique identity, they share resources to ensure collective success.

This posting is for Grace Music School, located both in Northport and Woodbury. Grace Music School aims to provide exceptional music education to students of all ages; cultivate a life-long love of music in a nurturing and caring environment, and help our students realize their potential as musicians and in other areas of life. We are members of the New York State School Music Association (NYSSMA), and Suffolk County Music Educators Association (SCMEA), and are a Steinway and Sons Education Partner with all Steinway-designed pianos at our school. We have nearly 50 music teachers who have either conservatory or music school training and most have professional performance experience.

Who We Are

Our mission is to empower artists by safeguarding the businesses that love them♡

Our values include:

• Stewardship: We are caretakers of our local businesses and communities, helping them thrive by making it easy for our teachers to cultivate an enriching learning experience for students.
• Growth: Our teachers are integral to our success, and we are committed to their professional growth. As an ever-growing partnership of music and dance schools, we seek to increase the high-quality resources provided to our schools and teachers.
• Stagehands: Our Shared Services team runs in the background to support our schools. By doing this, we champion our teachers and students to be the real stars of the show!

Type: Full-time (35 hours/week)

Pay: $20-25/hour

Ensemble Performing Arts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability status, or genetic information. Pursuant to the Los Angeles County Fair Chance Ordinance for Employers and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.