Medical Receptionist & Insurance Specialist- Bilingual

Medical Receptionist & Insurance Specialist- Bilingual- Conroe Location

We are a busy and patient-centered family medical office committed to providing high-quality care in a welcoming environment. We're looking for a reliable, organized, and friendly bilingual Medical Office Receptionist and Insurance Specialist to be the first point of contact for our patients.

Responsibilities

• Greet and check in/out patients in a professional and courteous manner
• Answer phones, schedule appointments, and manage patient inquiries
• Verify patient demographics, insurance information, and collect co-pays
• Maintain accurate patient records in the electronic medical record (EMR) system
• Coordinate with clinical staff to ensure smooth patient flow
• Handle basic administrative tasks
• Maintain a clean, organized, and HIPAA-compliant front office

Qualifications

• High school diploma or equivalent required
• Bilingual Required (English and Spanish)
• Previous medical office or receptionist experience preferred
• Familiarity with medical terminology and insurance verification is a plus
• Proficiency with computers, EMR systems, and basic office software
• MUST HAVE EMR systems experience; preferred EPIC experience
• Strong communication, multitasking, and organizational skills
• Professional appearance and positive attitude

What We Offer

• Competitive pay based on experience
• Supportive team environment
• Training and growth opportunities
• Benefits such as health insurance, dental and vision, PTO, retirement plan, etc.

The Woodlands Specialty Hospital