Senior Account Manager - Packaging Inks(HYBRID)
NPAworldwide
- Serve as the primary commercial and technical liaison between company and key Narrow Web customers.
- Drive profitable growth through strategic account management, solution-based selling, and deep application expertise in water-based and UV-curable inks and coatings.
- Act as a trusted advisor by aligning customer objectives with company's portfolio.
- Lead complex sales engagements and ensure successful product adoption through coordination with technical, R&D, manufacturing, and supply chain teams.
- Own and manage a portfolio of strategic Narrow Web customer accounts, with full responsibility for revenue growth, margin performance, and account profitability.
- Develop and execute account strategies and growth plans aligned with customer business objectives and company's commercial priorities.
- Identify and convert new business opportunities, including product conversions, line extensions, and expansion into new applications or technologies.
- Lead pricing strategy, contract negotiations, and commercial agreements in collaboration with regional management.
- Leverage deep knowledge of water-based and UV-curable inks and coatings to position company as a solutions partner.
- Lead and coordinate press trials, product introductions, and technical validations in support of commercial objectives.
- Serve as the senior escalation point for complex technical challenges that impact customer satisfaction or business continuity.
- Translate technical performance, process improvements, and sustainability benefits into clear customer value propositions.
- Build and maintain executive-level relationships across customer organizations, including operations, quality, purchasing, and leadership teams.
- Act as the primary point of accountability for customer performance, satisfaction, and issue resolution.
- Partner closely with Technical Service, ensuring aligned messaging, efficient deployment of resources, and proactive customer support.
Vacancy posted 1 day ago
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