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Senior Broker Account Manager

$80k - $120k

The Jonus Group

Job Description

Broker Account Manager
Job Summary

Seeking a highly motivated and detail-oriented Broker Account Manager to join a team. This role is pivotal in managing a high-volume book of business, providing exceptional service to clients, and ensuring seamless operations in the areas of life, health, and dental benefits. The ideal candidate will have a strong understanding of RFPs, self-funded medical plans, and ancillary benefits, as well as the ability to pivot quickly and solve problems effectively. This is a full-time, in-office position with the potential for hybrid work after training.
Compensation Package
  • Salary Range : $80,000 - $120,000 annually + commission opportunities
  • Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
Responsibilities
  • Serve as the primary point of contact for clients, providing exceptional service and support.
  • Manage a high-volume book of business, including large group life accounts.
  • Handle service work such as change requests for carriers, claims/billing issues, enrollments, and new applications.
  • Conduct open enrollment meetings and explain benefits to clients as needed.
  • Assist with quoting new and renewal business.
  • Address client needs promptly and effectively, ensuring satisfaction and retention.
  • Utilize software tools such as Imageright, Benefitpoint, Ease Navigator, and Excel to manage accounts and streamline processes.
  • Collaborate with internal teams to ensure smooth operations and client satisfaction.
Qualifications/Requirements
  • Experience : Minimum of 3 years of experience in a similar role is preferred, but candidates with less experience will be considered.
  • Licenses/Designations : Life & Health (L&H) license preferred but not required. Training will be provided if needed.
  • Technical Skills : Proficiency in Excel and familiarity with Imageright, Benefitpoint, and Ease Navigator.
  • Knowledge : Basic understanding of RFPs, self-funded medical plans, and ancillary benefits.
  • Soft Skills : Strong attention to detail, ability to pivot quickly, excellent problem-solving skills, and a proactive attitude.
  • Work Ethic : Willingness to go above and beyond, staying until the job is done.

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Vacancy posted 2 days ago
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