Office Manager Frisco

Responsibilities Hire office staff, onboarding and training Process payroll and PTO Staff productivity – daily patient visits Coach staff and training for better patient care & satisfaction Staff issues Office staff behavior with patients and satisfaction Performance evaluation for staff Conduct regular staff meetings Staff – Front office staff, back office, NP, and Care Quality coordinator Manage both office locations Travel between two locations Attend meetings with Insurance companies – ACO monthly meetings Track office productivity, patient satisfaction score, social media ratings Periodic surveys with patients Manage office supplies and inventories Monthly—Print patient lists for overdue annual physicals and quality metric measures—mammogram, colorectal, bone density—assign them to the staff and track their progress. Referrals & Prior authorizations – make sure the staff completes it daily Follow-up with eCW for ticket issues and updates IT issues to be coordinated with the IT person and other ACO companies Office upkeeping – ensure a clean environment for patients and families. Manage utilities with contractors. Reporting & billing Answer patient statements and billing questions. Communicate and coordinate with the Offsite billing team Meet with the Physician every week and provide reports regarding practice Labcorp Manage contract staff – make sure the staff is available daily for both locations Skills eCW MS Office – Word, Excel, Outlook #J-18808-Ljbffr Carrus Health