Senior Director Analyst, B2B Marketing Data Ops

Role Description

Gartner Analysts are industry thought leaders who create must-have research, market predictions, and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner’s Business and Technology Insights group, establishing oneself as a credible voice within their designated market at local, regional, and global levels. Utilizing exceptional research and analytical skills, a Senior Director, Analyst plays a significant role in producing pragmatic and provocative research which Gartner clients consume and apply to propel their business toward key objectives.

This Analyst sits within Gartner’s Marketing & Communications Tech Marketing practice and will guide B2B CMOs and demand generation teams in transforming their functions for business impact. As disruptive forces inside and outside the enterprise are resetting the expectations and objectives of Marketing Leaders, this role will focus on:

• Marketing data operations and governance strategy including workflows, technology, and particularly data readiness and the oversight needed for the AI agent transformation in B2B marketing practices.
• Covering various aspects of marketing technology through evaluative research such as Magic Quadrants/Critical Capabilities as well as Market Guides and Hype Cycles.

Successful candidates will leverage a deep understanding of B2B CMOs and demand generation leaders (and their teams) to advise those roles in enterprise or upper-midsize companies around:

• Data Governance and Quality Strategy
• Integration and Data Pipelines Across MarTech/AdTech
• Identity Resolution and Audience Management
• Taxonomy and Metadata Management

What you will do:

• Deliver high-quality actionable advice to an executive client audience through a variety of formats.
• Write evidence-based content that is clear and actionable.
• Create and deliver presentations for webinars and other client-facing Gartner events.
• Deliver outstanding sales and service support to retain and grow the Gartner business.
• Build credibility as an industry expert to represent Gartner research, methodology, and strategy.
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in our research community.
• Be a mentor and a coach by supporting more junior team members.

Qualifications

• Hands-on experience as a data operations professional for a B2B company (technology companies preferred), with a marketing focus either in a corporate or for large business unit or equivalent agency side.
• Experience architecting and deploying context layers and AI agents at scale within marketing environments.
• Deep knowledge of permissions management, data security, and regulatory compliance in the context of AI-driven marketing operation.
• Track record of building and scaling data operations that support advanced AI use cases, including context-aware personalization and autonomous agent workflows.
• Establishing and enforcing robust lineage tracking, compliance frameworks, and permission/policy controls for all data and AI-driven processes, ensuring regulatory adherence and ethical use of data.
• Bachelor's degree or equivalent experience; Graduate degree preferred.
• 12+ years of relevant B2B marketing data experience.
• Deep understanding of data management, data integration architectures, API standards, data pipeline development, and familiarity with emerging technologies in AI agents.
• An informed understanding of the challenges facing marketing leaders within the enterprise and drivers of business impact.
• Ability to translate complex technical requirements into actionable business insights.
• Demonstrated executive presence; can immediately establish credibility with executives and additional stakeholders.
• Strong organizational skills; ability to work under tight deadlines and produce high-quality deliverables.
• Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions.
• Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges.
• Strong communicator who is able to explain complex concepts concisely and simply.
• Subject matter expert comfortable presenting at large and small-scale speaking engagements.
• Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team.
• Ability to represent Gartner's research methodology and strategies effectively at all levels.

Benefits

• World-class benefits.
• Highly competitive compensation.
• Disproportionate rewards for top performers.
• Flexible hybrid work environment.
• Generous PTO.
• 401k match up to $7,200 per year.
• Opportunity to purchase company stock at a discount.

Company Description

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.