Cadillac Senior Zone Manager

Description

Field Work Arrangement: This is a field-based position that requires up to 75% travel to dealerships within the assigned territory on a recurring basis. The selected candidate must currently reside within the territory or be willing to relocate to Danbury, CT, Northern New Jersey or a surrounding area approved by leadership within 60 days of the start date.

Cadillac:

Join the team redefining modern luxury and leading the industry's electric future. As part of Cadillac’s Sales Team, you'll partner with retailers to deliver exceptional customer experiences, accelerate growth, and support a portfolio that combines luxury craftsmanship with cutting-edge technology. This is an opportunity to influence the future of an iconic brand while working at the forefront of automotive innovation.

The Role:

As a Sr. Zone Manager, you’ll be the driving force behind sales excellence across your zone. You’ll lead a high-performing field team, build trusted dealer relationships, and execute strategies that fuel growth, customer satisfaction, and brand loyalty. This role leads a high-performing field team, develops strategic plans to expand dealer market share and profitability, and builds strong dealer relationships. The position requires strong communication, negotiation, and decision-making skills, with significant autonomy. The Sr. Zone Manager also oversees support functions including product and technology training, accessories, financial services, business development, and dealer digital marketing strategy.

What You'll Do:

Drive achievement of Zone Sales and Aftersales performance objectives

Promote Local Market Association (LMA) alignment and effectiveness through dealer and agency partnership

Lead communications that supports the brand's business priorities and go-to-market strategies

Build and develop your team of DSMs through internal and external candidate interviews, coaching, and offer timely candid feedback on the associates' performance

Analyze Zone-level performance, market conditions, competitive activity, and dealer trends to identify growth opportunities and develop data-informed strategies that improve sales, market share, dealer profitability, customer satisfaction, and dealer effectiveness.

Champion a business development culture that drives sales growth and aftersales opportunities

Promote dealer engagement and execution excellence in Tier 3 digital marketing initiatives

Lead District Manager teams in optimizing inventory performance and turn rates

Partner with the Accessory Distributor and Installer (ADI) to advance dealer and LMA accessory integration strategies

Assist in development and implementation of Zone customer retention and conquest strategies

Hold dealers accountable through disciplined business planning and action plans that drive sales growth

Oversee the Zone dealer network while managing facility image program execution and compliance

Champion overall Zone training performance and Sales excellence

Champion a customer-centric culture that places the customer at the center of every decision and action

Administer dealer contractual agreements and ensure compliance with performance standards related to retail sales, customer satisfaction, profitability, and working capital

Ensure effective adoption and utilization of dealership empowerment tools and resources

Your Skills & Abilities (Required Qualifications):

Bachelor’s degree in Business, Sales, Marketing or a related field

7+ years of experience in Sales, Marketing, or related fields with a proven track record of driving revenue growth

3+ years of experience leading, coaching, and developing a team highly preferred

Strong automotive industry knowledge and business acumen, which may include sales, aftersales, service operations and customer experience management

Proficiency in spreadsheet and reporting tools, including data analysis, reporting, and visualization; preferably with Google workspace

Ability to travel up to 75%

Must possess and maintain the ability to legally operate a motor vehicle in accordance with the licensing requirements of the states in which work is performed

What Can Give You a Competitive Advantage (Preferred Qualifications):

Leads through influence, aligning cross-functional teams and dealer partners to shared goals

Builds trust-based, long-term relationships with dealers and internal stakeholders

Analyzes complex sales data across district, zone, and regional levels

Uses data and customer insights to drive market-specific action plans

Highly organized and adaptable; thrives in fast-paced, evolving environments

Works independently and effectively manages competing priorities

Thinks strategically and creatively to drive business results

Prior experience leading dealer-facing teams preferred

Navigates conflict constructively and addresses performance gaps directly

Solves complex business challenges with innovative, practical solutions

Effectively delegates and prioritizes across multiple districts and dealerships

Openness to relocate across districts and markets to broaden business knowledge, gain diverse experiences, and support organizational needs

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. The salary range for this role is $185,700 - $259,300. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits:

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more."

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

This role is categorized as remote; however, the selected candidate must live in an approved city within the assigned territory or be willing to relocate. The candidate will be required to relocate, or already reside in the approved city no later than the timeline provided at offer.

The selected candidate will be required to travel at least 50% or more on a frequent basis.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

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Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. 

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

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