Accounts Receivable Credit and Collections Administrator

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GENERAL SUMMARY :

This job is responsible for executing and administering the credit and collections process according to company policies to minimize credit and payment risks and realize optimum timely cash inflows for the Company.

PRIMARY RESPONSIBILITIES:

• Regularly evaluate current policy and processes for optimum effectiveness and make recommendations for improvement to prevent bad debts and improve timeliness of cash receipts.
• Analyze and review new customer credit applications for credit worthiness and establish credit limits and regularly review the credit worthiness and credit limits of current customers and communicate any issues or changes to appropriate operations, sales, and Executive personnel.
• Track daily, customer Accounts Receivable invoices from initial submission to payment
• Make collection calls to customers and oversee the proper use of legal counsel and Collection Agencies
• Be familiar with and understand the lien rights of the Company pursuant to legal contracts with customers and the statutory lien notice and filing deadlines in the various states in which Company conducts business.
• Be familiar with and understand customer payment terms pursuant to legal contracts with customers, particularly the time from which customer payment terms commence.
• Identify those customers who utilize third-party websites for receipt of Company?s Accounts Receivable invoices and learn how to successfully navigate such websites for invoice payment status.
• Maintain a complete and accurate record of all collection efforts including any corrective arrangements and place notes on customers account in ERP system.
• Work toward optimization of days sales outstanding and aging of Accounts Receivable
• Understand the effects of days outstanding for unbilled Work in Progress on forecasted cash receipts.
• Communicate Accounts Receivable Aging and Work in Progress Aging to appropriate operations, sales, and Executive personnel on a scheduled basis.
• Work with multiple departments to timely understand, investigate, and resolve Aged Accounts Receivable collection issues and communicate the status of those issues with appropriate operations, sales, and Executive personnel.

KNOWLEDGE, SKILLS AND ABILITIES:

• Proficient in computer software programs such as Microsoft Office (Word, Excel, etc.)
• Ability to learn and become proficient with accounting and ERP software systems
• Must enjoy dealing with people and demonstrate the ability to effectively communicate orally and in writing with various individuals of all levels and professions, including but not limited to Company employees, third party collection agencies, and customer personnel
• Detailed oriented
• Ability to be a self-starter and demonstrate self-confidence and initiative
• Knowledge of basic bookkeeping and accounting practices
• Ability to manage multiple tasks and prioritize to meet deadlines
• Ability to work effectively in a team-oriented environment

EDUCATION, LICENSES AND EXPERIENCE:

• High School diploma
• Minimum of 5 years of credit and collections experience

WORKING CONDITIONS AND PHYSICAL EFFORT:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work Environment: Minimal exposure to elements, such as extreme temperatures, dirt, dust, fumes, smoke, and/or moderate noises
• Physical activity: Requires light/moderate physical work; regularly required to sit or stand, use of hands and fingers to operate a computer