Workers' Compensation Case Manager

Description Are you a highly motivated and compassionate paralegal with a passion for justice? Do you believe in standing up for those who have been wronged and fighting for the greater good? If so, Joye Law Firm is looking for you! We are a dynamic and growing personal injury law firm dedicated to providing exceptional legal representation to our clients throughout the state of South Carolina. We are committed to fighting for the underdogs! At Joye Law Firm, our work is guided by our core values: Bravery: We fearlessly advocate for our clients, even in the face of complex challenges. Commitment to the Greater Good: We are driven by a desire to make a positive impact on the lives of those we serve and our community. Compassion: We approach every client with empathy, understanding, and respect during their most vulnerable times. Desire for Continuous Improvement: We are always learning, growing, and seeking new ways to deliver the best possible results. If these values resonate with you, we invite you to be a vital part of our team. Daily Tasks The daily tasks for this position include: Providing exceptional client service by updating them on the status of their case through phone calls, text messaging, and emails. Reviewing documents to ensure accuracy. Keeping thorough documentation in the case management system. Managing the retrieval and processing of medical records. Maintaining physical custody of the file and keeping it organized and updated appropriately. Providing professional assistance to the attorney assigned to the file. This is a full‑time position. At least 3 years of verifiable experience as a Claimant's Workers' Compensation Paralegal is required. Paralegal Certificate preferred but not required. Benefits Joye Law Firm provides a full benefits package including: Medical, Dental, and Vision Insurance Employer‑paid Life Insurance with the option to buy higher coverage Short and Long Term Disability Critical Illness and Accident Insurance 401(K) with a generous contribution from the firm Bonus Program Employee Assistance Program Paid Sick and Vacation Leave 10 Paid Holidays Frequent Employee Appreciation Events Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Math Ability Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Microsoft Word; Microsoft Outlook and Needles Case Management software. Education/Experience Associate's degree (A. A./A. S.) or equivalent from a two‑year college or technical school; or three to four years related experience and/or training; or an equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. #J-18808-Ljbffr