Sales Compensation Analyst

Responsibilities Assist in the administration of compensation programs within current and future ICM tools and/or processes Develop and document compensation procedures to streamline processes and ensure compliance with regulatory requirements Manage and understand all commission plans according to documented sales plans and ensure compensation is properly accounted for and settled in the appropriate timeframes Manage the accuracy of commission expense outputs as well as the reconciliations, adjustments, and commission modifications Ensure accuracy of data and inputs; both within an ICM tool and through any manual audit processes Support the sales team by resolving commission payment inquiries within a timely manner Maintain a deep understanding of future and existing tools, platforms, and source data (Salesforce, Snowflake) Develop commission communication materials, train members of sales and field operations departments regarding commission calculations and policy changes as appropriate Draft and maintain commission plans and statements Proactively identify issues and make recommendations for new programs and process improvements Conduct what-if scenarios and/or assumptions (when necessary) for commission expense calculations Communicate effectively, both written and orally, to satisfy commission requests with high understanding of inquiry resolution and current processes Work in partnership with GTM Sales Compensation Manager in modeling, developing, and modifying sales commission plans and Rules of Engagement Analyze sales compensation performance and effectiveness Ad hoc reporting requests supporting both Compensation and other team initiatives (e.g., turnover reporting, headcount reporting, diversity reporting, etc.) Qualifications / Experience / Technical Skills Bachelor’s degree in Human Resources, Finance, or related field, or equivalent training and/or experience. Experience in commission systems is required for this role (must be able to enter new hires, update existing employees, pull reports, update the commission system, and perform monthly audits). Experience with CaptivateIQ Admin is a plus, and ICM tool admin certification is highly preferred. Must have three to five years of Sales Compensation experience working with multifaceted, complex plans. Must have experience in hyper-growth environments and the ability to context-switch regularly. Experience with implementing and maintaining an ICM tool is preferred. Soft Skills / Personal Characteristics Must possess strong analytical skills with attention to detail. Excellent interpersonal skills with the ability to work with all levels of management. Ability to produce reports and analytical presentations with oversight from the hiring manager.

(REQ ID: 2843)

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