Administrative coordinator 4(Job Appointment)

About This Job

Our Mission

The Louisiana State Board of Dentistry’s mission is to protect the public by regulating the professions of dentistry and dental hygiene in Louisiana in accordance with the Dental Practice Act.

About This Position

We’re looking for an Administrative Coordinator 4 to assist applicants and licensees with questions, issue licenses/permits, handle reporting and accounting, file as needed, and answer phones as needed.

This position will be filled as a Job Appointment. In the event that funds become available for a permanent position, the employee may be converted to a probational appointment.

Accepting Direction : The ability to accept and follow directions from those higher in the chain of command.

Acting with Ethics and Integrity : The ability to be consistent, honest, and a trustworthy steward of State resources.

Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.

Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

Displaying Professionalism: The ability to recognize how your actions impact the perception of both you and your organization.

Leveraging Technology: The ability to use technology and its related processes to further organizational goals.

Following Policies & Procedures: The ability to comply with the organization's policies and procedures, State Civil Service rules, and all applicable federal and state laws.

Minimum Qualifications

Three years of experience in administrative services.

Experience Substitution

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

Job Duties and Other Information

As an Administrative Coordinator 4, you will,

• Review, approve, or deny dental and hygiene license applications based on current rules and regulations; determine whether licenses should be issued or not; advise applicant
• Review, approve, and issue converted retired volunteer licenses; determine whether the license should be issued or not; advise applicant.
• Suggest rule/policy changes as needed based on thorough knowledge of current license trends and issues
• Review all reimbursement requests for compliance with statutory, travel, and Board policy requirements
• Record all transactions (payments, deposits.)in and print paper checks from QuickBooks Bank deposits
• Monthly bank reconciliations; pull various monthly invoices
• Handle NSF notices and tracking

Position-Specific Details

Appointment Type: THIS POSITION WILL BE FILLED AS A FULL-TIME JOB APPOINTMENT FOR A LIMITED DURATION NOT TO EXCEED FOUR YEARS.

Career Progression: This position does not participate in a Career Progression Group.

Work Schedule: This is a full-time position (40-hour work week); it offers a flexible work schedule.

Compensation: Full-time employees are eligible for a comprehensive benefits package, including participation in the state’s retirement plan, health insurance, agency-paid short-term disability coverage, paid holidays, and paid annual and sick leave.

Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply

No Civil Service test score is required to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information

For further information about this vacancy, contact:

Erin K. Conner

Louisiana State Board of Dentistry

View phone number on workus.org

***email_hidden***

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

Insurance Coverage

More information can be found at

Parental Leave – Up to six weeks paid parental leave

More information can be found at

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

• Louisiana State Employees Retirement System ( LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (
• Louisiana School Employees Retirement System ( among others

AEI: Acting with Ethics and Integrity - How well do you make choices that reflect ethical standards, integrity, and honesty—even when it’s difficult or inconvenient?

• I ignore ethical standards, withhold information, or show bias or poor judgment.
• I follow rules, share information, and try to avoid ethical missteps.
• I act with integrity, respect confidentiality, and treat people fairly.
• I promote ethics, model transparency, and help others act with fairness across teams.

AEI: Acting with Ethics and Integrity - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

DPf: Displaying Professionalism - How well do you meet expectations for workplace behavior, communication, and responsibility, especially when under pressure?

• I miss deadlines, act unprofessionally, or avoid responsibility for my actions or workplace expectations.
• I meet basic standards for work quality, behavior, and communication when given occasional reminders or support.
• I meet expectations, follow policies, and communicate respectfully and clearly—even in difficult situations.
• I model professionalism and ethics, adapt under pressure, and build trust through consistent and responsible behavior.

DPf: Displaying Professionalism - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

SP: Solving Problems - How do you approach challenges and work toward effective solutions?

• I focus on surface issues, miss root causes, or struggle to follow through on solutions.
• I gather some information, but my solutions may not be fully thought through or feasible.
• I analyze problems thoroughly, identify root causes, and follow through with realistic, adaptable solutions.
• I anticipate and solve complex problems, develop innovative solutions, and improve systems based on outcomes and feedback.

SP: Solving Problems - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

WFI: Working with Financial Information - How do you use financial information to support your work and ensure accuracy and compliance?

• I struggle to understand or apply financial data, rules, or processes, which may cause delays or errors.
• I can interpret basic financial data, but I may need help to ensure accuracy, compliance, or informed decisions.
• I accurately interpret financial data, apply policies, ensure compliance, and prepare transparent reports.
• I anticipate risks, interpret complex financial data, and align financial decisions with compliance and strategic priorities.

WFI: Working with Financial Information - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.
• I follow direction with reminders and often need clarification or support.
• I follow direction reliably, adjust to feedback, and complete tasks on time.
• I adapt quickly, follow through, and help others adjust as needed.

ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

• Required Question