Human Resources Generalist
$100kNeighborhood Services Organization
Human Resources Generalist
Under the supervision of the Human Resources Director, the Human Resources (HR) Generalist is responsible for supporting the effective operations and processes of the HR Department. This position carries out responsibilities in the following functional areas: benefits administration, training, performance management, onboarding, recruitment/employment, and employment law compliance. The HR Generalist is expected to maintain confidentiality of all employee issues to the extent allowed under applicable law and ethical standards established for HR professionals.
Essential Functions
- Maintenance of all employee files, I-9s, training records, etc.
- Assist with maintaining employee insurance enrollment and administration.
- Manage full-cycle recruiting including job posting, candidate screening, interview coordination, offer extension, and background check processing.
- Administer employee onboarding from offer acceptance through Day 90, ensuring documentation and evaluation completeness and productive early experience.
- Participate in orientation/policies and procedure reviews.
- Conduct meetings with newly hired employees to ensure the accurate completion and processing of the pre-employment requirements, review of policies, and enrollment in benefits.
- Assist with maintaining the HRIS system, including applicant tracking, staff directory, organization chart, and EEO/AA compliance as required.
- Assist with day-to-day administration of benefits for new hires, terminations, and any employee changes.
- Serve as the first HR point of contact for employees and managers, addressing policy questions, benefit inquiries, and HR process requests.
- Assist in handling employee relations matters including performance coaching support, conflict mediation, disciplinary process guidance, and offboarding.
- Support the performance review cycle. Assist in setting goals and evaluating employee performance.
- Coordinate leave administration including FMLA, ADA accommodation requests, and any other leave programs.
- Prepare HR reports and metrics for management including turnover analysis, headcount, and benefits cost data.
- Verification of eligibility for driving NSO vehicles, staff vehicles for mileage reimbursement and driver training requirements.
- Assist with employee events and recognition programs.
- Perform other duties as may be assigned by supervisor.
Job Requirements
- Bachelor's degree in Human Resources, business, or related field; associate degree with 5+ years' experience accepted.
- Minimum 6+ years of HR experience.
- SHRM-CP, SHRM-SCP, or SPHR preferred.
- Must have a valid driver's license and auto insurance with minimum coverage of:
- $100,000 bodily injury (per person)
- $300,000 bodily injury (per accident)
- $100,000 property damage
- Clearance of background check and drug screen.
Skills and Abilities Required
- Effective oral and written communication skills.
- Excellent interpersonal skills.
- High sense of ownership and urgency.
- Ability to work independently with little direction.
- Ability to maintain confidentiality, be open-minded, trustworthy, compliance-oriented, flexible, adaptable, and team-oriented.
- Requires clear, oral, and written skills.
- Must be organized and detail-oriented.
- Requires ability to handle multiple projects and tasks simultaneously.
- Must be a self-starter.
- Advanced knowledge of computer applications, including Outlook, word-processing software in a Windows environment, and the ability to learn and master other computer technology/software programs as needed.
- Experience in the use of standard office equipment.
- Experience with BambooHR or similar HRIS system.
Working Conditions
- The majority of time spent in this position is in a well-lighted, heated, and air-conditioned indoor office setting with adequate ventilation.
- This job requires moderate physical activity performed in a primarily administrative nature.
- Occasional periods of high stress.
- Regular work schedule is Monday-Friday between 8:30 am-5:00 pm, up to 40 hours per week. Occasionally required to work an evening or weekend.
- Occasional local travel (OKC Metro)
The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
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