Strategic Account Executive

MSC Industrial Supply Co. is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. With over 80 years of experience across dozens of industries, MSC offers more than 2 million products that help customers enhance productivity, profitability, and growth. Requisition ID: 20502 Employment Type: Full Time Job Category: Sales Work Location: Rockford, IL BRIEF POSITION SUMMARY Strategic Accounts Executive is responsible for driving sales growth and retaining select key accounts with portfolios exceeding $250K in potential revenue. The role focuses on maximizing account penetration and long‑term retention by delivering measurable value through cost‑saving initiatives, continuous improvement reviews (CIRs), and solution optimization. The executive builds trusted relationships with cross‑functional leaders in Operations, Supply Chain, Procurement, and Engineering while maintaining disciplined engagement at the site level to strengthen adoption and results. DUTIES AND RESPONSIBILITIES Sell, manage, and retain portfolios over $250K in potential revenue to achieve profitable growth. Develop and execute strategic account plans that anticipate customer needs and drive penetration. Proactively identify churn indicators and implement interventions to safeguard retention. Negotiate and renew agreements to optimize value and profitability. Deliver measurable cost‑saving initiatives and demonstrate profitability through regular assessments and solution optimization. Conduct Continuous Improvement Reviews (CIRs) with senior stakeholders to showcase value and identify new opportunities. Build and maintain trusted relationships with leaders in Operations, Supply Chain, Procurement, and Engineering. Ensure seamless onboarding of new customers by coordinating with internal teams. Engage site‑level contacts to strengthen solution adoption. Maintain disciplined use of CRM tools and reporting standards for accurate forecasting and visibility. Act as a strategic advisor by leveraging market insights, benchmarking, and industry trends. Analyze customer data and trends to recommend process improvements that reduce costs and increase efficiency. Present financial and operational insights to customer executives, linking MSC solutions to measurable outcomes. QUALIFICATIONS What You Need Bachelor’s degree in business or equivalent experience. Minimum of 5 years of sales and marketing success, including at least 2 years in industrial, manufacturing, or distribution sales. Proven track record of selling profitable solutions and consistently meeting or exceeding sales plans. Excellence in sales, negotiation, relationship building, and closing with influence at multiple organizational levels. Ability to read, interpret, and apply insights from customer financial statements. Strong project management skills with a history of accountability and results. Proficiency in Microsoft Word, Excel, PowerPoint, and Salesforce.com. Ability to gather, analyze, and synthesize data from multiple systems. Excellent written and verbal communication skills, including impactful presentations. Strong interpersonal skills and success collaborating cross‑functionally with marketing, product management, finance, and senior leaders. High attention to detail, follow‑through, and adaptability to changing business needs and market conditions. Strong analytical and problem‑solving skills for sound, timely decisions. Self‑motivated and adaptable, able to perform effectively in both independent and team environments. Bonus Points If You Have Industrial or manufacturing segment experience. Other Requirements A valid driver’s license may be required. Capability to drive several hours per day to customer locations within an assigned territory. Ability to lift up to 50 lbs and perform physical tasks such as walking, bending, and standing for long periods. Willingness to comply with customer safety and PPE protocols. Possible access to International Traffic in Arms Regulations Information (ITAR) and/or Controlled Unclassified Information (CUI). Compensation starts at $52,920 – $83,160 with commission opportunities depending on candidate location and experience. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the posting date, or longer as needed to fill the position. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, or any other category protected by law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. #J-18808-Ljbffr