Client Experience Lead: Build & Scale High-Impact Support
ShipMonk, Inc.
ShipMonk, Inc. in Louisville, KY, is seeking a Client Experience Manager to lead a high-performing support team and drive service excellence. You will manage daily support metrics, coach your team, and collaborate closely with onboarding and operations. The ideal candidate has 3–5 years of experience in customer-facing roles, excels in improving client satisfaction metrics, and adept with CRMs like Salesforce. The role includes a competitive salary, bonuses, and comprehensive benefits. #J-18808-Ljbffr ShipMonk, Inc.
Vacancy posted 3 days ago
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