Accounts Receivable & Reconciliations Officer

Accounts Receivable & Reconciliations Officer (Onsite, Dayshift) About Shore360 Shore360 is a 100% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business, offering transparent pricing, dedicated teams, and flexible setups. About the Role We are seeking a highly analytical, detail-oriented, and motivated Accounts Receivable & Reconciliations Officer to join our corporate head office. In this role, you will own the end-to-end AR lifecycle across multiple franchise entities. This position is perfect for an active learner who loves tracing transaction trails, managing complex royalty or marketing fund billing, and maintaining exceptional relationships with our franchise owners. Key Responsibilities Multi-Entity Franchise Ledger Management: Take ownership of maintaining accurate, immaculate AR ledgers across several franchise corporate entities. Complex Bank Reconciliations: Reconcile daily bank statements and precisely match inbound network deposits, direct debits, and franchise payments within Xero. Discrepancy Investigation: Deep-dive into data to investigate and resolve subtle variances between actual banked amounts and internal franchise system/POS reports. Franchisee Credit Control: Proactively monitor and manage aging receivables to keep franchise debtor balances strictly within agreed company KPI levels while maintaining professional network relationships. Invoicing & Franchise Queries: Generate accurate, compliant ad-hoc invoices (including Royalty, IT licences, or marketing levies) and handle billing queries promptly for franchise partners and internal cross-functional teams. Process Improvement: Act as an active learner within the team, continuously upskilling on system capabilities to identify bottlenecks and implement smarter, faster workflows across the AR function. Month-End & Team Support: Drive month-end close procedures, post required AR journals, and support the broader finance team in hitting collective goals and network SLAs. What We're Looking For 2–3 years of dedicated experience in an Accounts Receivable and high-volume bank reconciliation role. Experience within a franchise or retail group is highly advantageous. Technical Savvy: Advanced Excel skills (VLOOKUPs, Pivot Tables, data manipulation) alongside preferred hands-on experience using Xero (or similar franchise ERP/POS accounting integrations). Detail-Oriented Problem Solver: A high level of accuracy and an eagle eye for detail, backed by a natural curiosity to dig into data and catch discrepancies that others miss. Active Learner Approach: Someone who thrives on picking up new systems, mastering process changes, and proactively seeking out answers and improvements. Exceptional Communication Skills: Excellent verbal and written communication skills to manage internal stakeholder and franchise partner relationships smoothly. Shore Xtra Perks Day 1 HMO Coverage Attendance Bonus – Get a chance to earn 5,000 every pay run for consistent, perfect attendance. Fixed Weekends Off – Enjoy a guaranteed work-life balance with Saturdays and Sundays off. Unlimited Barista Coffee all shift long Free Parking & Shuttle Premium Game Lounge – Relax and recharge in our dedicated on-site recreational zone Join our Social Passion Clubs to connect with like-minded peers and bring your whole self to work every day: Photography Club, Dance Club, Fitness Club, Book Club, Music Club Engaging Monthly Events – Experience a vibrant culture with regular team activities and celebrations with amazing prizes and rewards Referral Incentives – Get rewarded for bringing top talent to the team via our referral program. Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, OT, and Premium Pays #J-18808-Ljbffr