Practice Manager

Practice Manager Department: Dental Location: Riedman Health Center - 1455 East Ridge Road, Rochester, NY 14621 Schedule: Monday – Friday 7:30 a.m. – 4:00 p.m. (Full-time, 40 hours) Summary: Provides management and administrative support to the practice. Works closely with the Lead Physician and other practice providers to develop business strategies, formulate budgets, and oversee daily operations. The primary responsibility is to plan, coordinate, direct, and supervise various elements of the practice, including financial, operations, and personnel management within the policies of the Medical Group and Rochester Regional Health System. Upholds patient rights in all settings, and leads staff with superior customer service, system mission and values. Responsibilities Daily oversight of operations and financial control of the practice, including demographic information, coding, charges, statistical information, and month‑end data. Prepare and monitor the annual budget and action plans, and review monthly financial reports. Collaborate with Human Resources on recruitment, hiring, mentoring, and termination of non‑physician staff. Solicit and respond to patient feedback to improve service and processes and enhance patient experience. Oversee and evaluate staff performance, review and approve time sheets and payroll materials. Assure compliance with all required policies, procedures, standards and regulations (departmental, county, state and federal). Preferred Qualifications Associate or bachelor’s degree in business or related field (or equivalent education/work experience). At least 3 years of relevant work experience within a practice setting. Required Qualifications Minimum 2 years of administrative leadership experience or equivalent education and experience. Demonstrated communications and analytical skills, including professional billing, Microsoft Excel proficiency, financial management, personnel management, team building, and interpersonal skills. Licensure / Certification No specific licensure or certification required. Physical Requirements • Sedentary work: seat most of the time; occasional walking or standing. May need to exert up to 10 pounds of force occasionally. Compensation Pay range: $62,400.00 – $75,500.00 per year. Equal Opportunity Employer Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital or familial status, or other protected characteristics. #J-18808-Ljbffr