Customer Service Representative II

Customer Service Representative Opportunity

Adecco is assisting a local client recruiting for a Customer Service Representative opportunity in Arden Hills, MN (Hybrid 3 days/week after training). This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that is an American multinational Financial Services corporation.

Responsibilities for Customer Service Representative include but are not limited to:

• Triage and respond to external customer and sales rep calls though 1-800-CARDIAC and 1-800-CARDREP.
• Send messages from internal/external customers to the BSC sales force by pagers, cell phones, home phones, etc.
• Escalate and close pages via backups, if required.
• Maintain a professional presence in all situations by asking and providing information per procedures.
• Build Quality into all aspects of their work by maintaining compliance to all quality requirements.

Candidates for Customer Service Representative must meet the following requirements to be considered:

• HS Diploma/GED Diploma required.
• 1 Year with an associate in arts degree/diploma, or an equivalent combination of education/work experience.
• Alternate Shifts Available/Training Shift Details
• Hybrid role - 3 days onsite/AH.
• If start time is at 12pm or later you can work remotely full time, come in during training hours.
• Training hours will be between M-F 8am – 4:30pm (first 4 weeks Hybrid), then 12p-8p for 3 weeks virtually.
• Once training is complete for 3-4 months, permanent shift will be Tuesday-Saturday, estimate hours could be 9a-5p
• 24/7 call center first point of contact

What's in this Customer Service Representative position for you?

• Pay: $18/hr - $21/hr.
• Shift: Arden Hills, MN (Hybrid 3 days/week after training)
• Weekly paycheck
• Dedicated Customer Service Representative Access to Adecco's Aspire Academy with thousands of free upskilling courses.

This Customer Service Representative is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Customer Service Representative position at Adecco, apply today!

Pay Details: $18.00 to $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply