Flight Coordinator

Flight Coordinator

Join a fast-paced aviation coordination environment where precision, responsiveness, and exceptional service are essential to ensuring seamless flight operations. In this role, you will act as the primary point of contact for corporate, private, and specialized aviation clients, supporting a wide range of flight operations including charter, business aviation, and air ambulance services. You will oversee end-to-end logistics, ensuring every detail of travel coordination is executed flawlessly, from flight arrangements to ground transportation and regulatory documentation. The role combines operational rigor with client-facing responsibility in a highly time-sensitive environment. You will collaborate closely with internal operations teams while also supervising junior coordination support. This is an opportunity to work in a dynamic aviation setting where accuracy, communication, and organization directly impact mission success. The position is fully remote with structured rotating shifts.

Accountabilities

• Serve as the primary contact for corporate and aviation clients, ensuring responsive and high-quality communication throughout all stages of flight coordination.
• Plan and coordinate complete travel logistics, including air transport, ground transportation, catering, and accommodation arrangements.
• Prepare, validate, and manage customs and regulatory documentation for domestic and international flights.
• Support charter, private, and air ambulance flight operations in accordance with applicable aviation regulations and client requirements.
• Supervise and support assistant coordination staff, ensuring accuracy and efficiency in daily operational tasks.
• Perform post-flight administrative duties, including data entry, reporting, and operational follow-ups.
• Manage invoicing, purchase order tracking, and supplier account closure processes.
• Liaise with clients, vendors, and operational teams to ensure seamless execution of all flight-related services.
• Ensure compliance with aviation procedures and maintain high standards of service quality and operational accuracy.

Requirements

• Fluency in both French and English (written and spoken) is required.
• Experience in aviation operations, charter coordination, air ambulance services, or related logistics environments.
• Strong understanding of Canadian and international customs processes and aviation operational requirements.
• Familiarity with Canadian aviation regulations (CAR 604, 703, 704) considered a strong asset.
• Proficiency with Microsoft Office Suite and comfort using operational management tools (e.g., FOS or similar systems).
• Strong organizational skills with the ability to manage multiple time-sensitive tasks simultaneously.
• Excellent communication and interpersonal skills, with a strong client-service orientation.
• Ability to work independently, take initiative, and demonstrate leadership in a fast-paced environment.
• High attention to detail, reliability, and strong problem-solving capabilities.
• Diploma or training in tourism, flight operations, logistics, or event management is an asset.

Benefits

• Competitive compensation and benefits package.
• Hybrid work model with rotating 10-hour shifts (remote and on-site combination).
• Opportunity to work in a dynamic and experienced aviation operations team.
• Supportive and collaborative work environment focused on teamwork and excellence.
• Inclusive leadership culture that values initiative and accountability.
• Recognition of employee contributions and strong team-oriented values.
• Exposure to diverse aviation operations including charter, private aviation, and air ambulance coordination.