Administrative Coordinator

Job Description

Job Description

Our client is seeking a Tenant Services Coordinator to support their property management team. This is a fulltime, onsite position in Washington, DC.

POSITION RESPONSIBILITIES

The Tenant Services Coordinator is responsible to assist in directing and coordinating activities of on-site and offsite Life Science/Lab/office. This person will assist in effectively implementing procedures, cost controls and policies; maintain good tenant and vendor relations; assist property management team in maintaining invoice records and contacting vendors/setting up accounts, as well as other duties as they may be assigned. Responsibilities include but are not limited to:

• Answer management phones and assist with tenant needs
• Respond to inquiries by providing routine information and/or taking and delivering messages
• Prepare and distribute correspondence
• Process incoming and outgoing mail
• Assist with meeting, event and other scheduling and coordination
• Assist as requested with coordinating special events such as holiday events/parties, welcome lunches, book fairs, blood drives, food drives and other tenant and community events
• Assist with publication and distribution of tenant newsletter, maintenance of property website
• Maintain inventory of office supplies and property staff directory
• Maintain accurate and up to date tenant, team and vendor contact lists
• Maintain compliant certificates of insurance for tenants and vendors
• Manage Tenant Work Order system, ensuring timely completion in accordance with SOPs
• Coordinate tenant survey process, including annual action plan implementation
• Assist team with vendor coordination as requested or assigned
• Assist with preparing and administering service agreements
• Establish and maintain good record keeping and filing systems for tenant, vendor and property files
• Responsible for accounts payable, accounts receivable and reporting at the property level
• Process vendor invoices in a timely fashion, ensuring compliance with contracts and proper coding
• Track invoices to ensure vendors are submitting timely
• Prepare and distribute Tenant billings
• Provide management team with aged delinquency reports, follow up with tenants as needed and send delinquency letters as requested
• Assist with budget preparation as requested

POSITION REQUIREMENTS

• High school diploma required, associate or bachelor’s degree preferred
• Previous commercial property management experience preferred
• Experience with MRI and Yardi software
• Previous experience in real estate accounting and familiarity with monthly accounting cycle, including an understanding of A/P, A/R, and commercial leases
• Possess professional demeanor and excellent interpersonal and customer service skills
• Have access to reliable transportation
• Computer literate and proficient in MS Word, Excel, PowerPoint, Outlook
• Excellent communication skills, both verbal and written
• Ability to work independently
• Able to prioritize tasks and projects and thrive in a fast-paced environment
• On-site attendance is an essential function of the job and is required in-office at company office or at properties five (5) days per week

COMPENSATION

60-65K DOE