Account Manager I, Business Development, Amazon Global Logistics

Description

We are seeking an ambitious Account Manager to drive new business acquisition and customer growth for Amazon Global Logistics. In this role, you will actively pursue and convert new sales opportunities, focusing on expanding our client base of Fulfillment by Amazon (FBA) Sellers. Your primary goal will be to exceed sales targets through strategic outreach, compelling solutions, and strong relationship building.

Key job responsibilities

• Identify, qualify, and close new FBA Seller accounts to meet and exceed ambitious sales targets

• Build and manage a robust sales pipeline, consistently converting high-potential leads into active clients

• Implement consultative selling techniques to uncover FBA Sellers' supply chain challenges and present compelling solutions

• Conduct persuasive remote and in-person sales presentations to demonstrate the value of Amazon Global Logistics

• Lead strategic negotiations with new clients to deliver compelling implementation frameworks

• Partner with internal teams to ensure seamless onboarding of new clients

• Actively prospect for new business opportunities, leveraging market insights and network connections

• Create and maintain net new external facing content including guides and videos.

• Monitor and analyze key sales metrics, including lead generation and conversion rates

• Maintain deep knowledge of industry trends and market dynamics to strengthen sales approaches

A day in the life

Your day centers on driving new business through strategic prospecting and relationship building. You'll conduct discovery calls with FBA Sellers, presenting logistics solutions to address their supply chain needs. Between meetings, you'll craft proposals, analyze shipping data, and refine your outreach strategy to optimize conversion rates. Success comes from making impactful first impressions and understanding what resonates with different seller segments. Through collaboration with colleagues and consistent pipeline management, you'll turn promising leads into valuable partnerships.

About the team

The US Sales Team within Amazon Global Logistics works closely with FBA Sellers, providing onboarding support, operational insights, and direction for new and existing logistics services. Our objective is to scale our global supply chain program for FBA Sellers and deliver a high-quality logistics experience.

Basic Qualifications

• Bachelor's degree

• 2+ years of professional or military experience

• Experience prospecting, qualifying, and cold-calling companies

• Knowledge of Microsoft Office products and applications

• Experience in procurement, negotiation, sales, consulting, supply chain, product/project management, or marketing

• Experience and track record of exceeding sales goals

• Experience with pipeline management skills to include utilization of Salesforce or other CRM tools

Preferred Qualifications

• Speak, write, and read fluently in Mandarin

• Knowledge of SQL

• Experience within e-commerce or Retail fields

• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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