Technical Support Engineer
Redolent Infotech Pvt. Ltd.
We have following urgent role with our DIRECT client Title: Technical Support Engineer Location: Long Island City, NY Duration: 6+ Months Rate: Market Notes Resource will support desktop client migration onsite at the ELOQUII Long City Island NY office. Job Description Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Role will support desktop client migration at our ELOQUII Long Island city NY office, possibly imaging, helping users log into laptops, figuring out why users cannot download apps, figuring out why apps aren't working. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty and 2-4 years of experience. #J-18808-Ljbffr Redolent Infotech Pvt. Ltd.
- ...A technology firm specializing in CI infrastructure in New York seeks a Technical Support Engineer to assist customers and help resolve complex technical issues. The ideal candidate has experience in a growth-stage environment, working with large-scale distributed systems...Suggested
- ...The team is still small enough that every person shapes what gets built. About the Role We're looking for a Technical Support Engineer who doesn't just close tickets. You deliver an 11-star experience to every single customer, regardless of their plan or...SuggestedH1bWork at officeImmediate startRemote workRelocationVisa sponsorshipFlexible hoursShift work
$50k - $68k
...We are currently seeking a Technical Support Engineer I to join our Technical Support team and play a pivotal role in the next phase of our company's growth! This role serves as the primary point of contact for customer technical support, helping to resolve issues...SuggestedFull timeRemote workWeekend work- ...the diagnosis and resolution of complex technical issues. Develop a deep technical understanding... ...technical issues and work with the engineering team to resolve them. Develop tools,... ...Build out the foundations for Technical Support Engineering best practice, with a view to...Suggested
- ...Job Responsibilities Thorough understanding of technical troubleshooting approaches, tools and techniques, and ability to anticipate, recognize... ...software, ISP, application or operational) problems. 2nd tier support for clients and associates; escalation contact for internal...SuggestedWork at officeMonday to FridayFlexible hours
$95k - $115k
...what you can bring to the table! About Engineering at Botify: At Botify, our... ...usage and equip every user with advanced technical skills, enabling them to navigate technical... ...you. Role Overview The Technical Support Engineer position is key to customer happiness...Full timeSummer workWork at officeRemote workFlexible hours- ...Job Description Job Description ** Technical Support Engineer – Level 2** Pro4ia is a global technology services company, providing solutions and expertise as a trusted technology partner. We apply our enterprise-level project management skills to core IT services...Shift work
$48 - $54 per hour
...Technical Support Engineer New York City, NY United States Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control...Hourly payWork visaFlexible hoursShift work$80k - $120k
...conversations, successful patient outcomes, and revenue-driving insights. What Are We Looking For? We are looking for a Technical Support Engineer to join our growing Delivery team in NYC. As a member of the Support Engineering group, you will be an integral part of a...Full timeWork at office- ...profession around the globe. Luminance is looking to hire into its Support function: this team act as the first response to prospective... ...that is responding directly on simple issues or bringing in a Technical Specialist to assist further Having a comprehensive understanding...
$79.5k - $106k
...treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-... ...Disruptors, and follow us at @Medidata. About the Team : The Technical Support Engineer is a technical expert who acts as the primary contact...Temporary workWork at officeRemote workFlexible hours- ...team and maintaining a collaborative and supportive work environment. Our commitment to... ...providing telephone, web, and email based technical support for RAD Data Communication, Inc... ...with 3rd Tier Technical Support, Engineering, Product Management, and other departments...
$137k - $205.6k
...HashiCorp, and Snowflake, as investors who have experienced the pain we’re solving firsthand. About the Role As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization,...Work experience placement- ...) - provide clear status updates and honest ETAs in non-technical language Build support infrastructure: define triage workflows, write runbooks... ...recurring issue patterns and translate them into product or engineering priorities Train additional support engineers as the...
$70k - $93k
...deeply, build with urgency, and want to matter at scale. As a Technical Support Analyst (L2), you'll play a critical role in supporting our... ...effectively with customers and internal teams, including engineering, sales, supply and product management teams, to ensure...Remote workHome officeVisa sponsorshipWork visaFlexible hoursWeekend work- ...Technical Support Engineer We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create...Work experience placementLocal area
- ...incidents. Every month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned... ...from world-class technology companies. The Team The Technical Support Team is usually the first line of communication...Remote work
$110k - $140k
...Technical Support Engineer (NYC) Title of Role: Technical Support Engineer (NYC) Location: New York, onsite Company Stage of Funding: Venture-Backed — Software Development, Enterprise, B2B, API SDK Office Type: Onsite Salary: $110K–$140K Company Description...Work at office- ...CDRs, SBC logs, SIP traces, and vendor/carrier feedback · Support STIR/SHAKEN operational behaviors, including signing success/failure... ...) · Coordinate with carriers, vendors, and internal engineering/SRE teams during incidents · Participate in incident bridges...Work at office
- ...and critical infrastructure. As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring about improvements in processes with autonomy...Flexible hours
$90k - $115k
...Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award...Full timeWork experience placementWork at officeFlexible hours$120k - $190k
...we bring Work AI to every employee, in every company. About the Role: Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are building a modern knowledge assistant personalized to every...Work experience placementWork at officeHome officeFlexible hoursShift work- ...Stock Exchange, and we haven’t stopped growing since! Why is this role important at Similarweb? We’re looking for a Tier 2 Technical Support Engineer to join our global Product Support team. You’ll serve as a technical expert, handling escalated product and data issues,...Work at officeRemote workWorldwide
- ...help build the future of identity with a team that holds a high bar for itself — keep reading. About the Role The Technical Support Engineer is a customer-focused problem solver responsible for delivering timely, effective technical solutions and outstanding service...Monday to FridayWeekend work
- ...(RFID) technology, a dedicated customer-support team, and a secure database to track and... ...testing, transport, and sale. As Support Engineer, you will have the opportunity to thrive... ...The ideal candidate is an early-career technical professional who enjoys debugging real systems...Permanent employment
- About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that go beyond platform usage. You'll be responsible for monitoring, triaging, and resolving customer-reported incidents, ensuring problems...
- ...art of sales into a scalable science. The role Our skilled Technical Support team plays a crucial role in delivering an exceptional user... ...with their overall product experience. As a Technical Support Engineer, you’ll leverage your technical expertise and problem‑...Immediate startRemote work
$150k - $180k
...companies, bringing together early-stage engineers, product builders, and business athletes... ..., and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity... ...way at all. The Role As a Technical Support Engineer, you will serve as the technical...Work at officeRemote workWork from homeHome office$80k - $100k
As a Technical Support Engineer at Flow Traders, you will be responsible for the troubleshooting, maintenance, and uptime of our office-based IT systems. This includes workstations, thin clients, virtual machines, laptops, TVs, and printers. A typical day for a Technical...Work at office- ...Job Description Job Description Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you will provide hands-on technical...Remote workHome officeFlexible hours
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