Technical Support Engineer
Redolent Infotech Pvt. Ltd.
We have following urgent role with our DIRECT client Title: Technical Support Engineer Location: Long Island City, NY Duration: 6+ Months Rate: Market Notes Resource will support desktop client migration onsite at the ELOQUII Long City Island NY office. Job Description Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Role will support desktop client migration at our ELOQUII Long Island city NY office, possibly imaging, helping users log into laptops, figuring out why users cannot download apps, figuring out why apps aren't working. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty and 2-4 years of experience. #J-18808-Ljbffr Redolent Infotech Pvt. Ltd.
- A technology firm specializing in CI infrastructure in New York seeks a Technical Support Engineer to assist customers and help resolve complex technical issues. The ideal candidate has experience in a growth-stage environment, working with large-scale distributed systems...Suggested
$85k - $101k
...outpace their competition. CX at monday.com is evolving. As part of the CX-TT organization, we're looking for a Technical Support Engineer who combines strong product knowledge with deep technical depth and strategic thinking. This individual can resolve what'...SuggestedLocal areaWorldwideVisa sponsorshipFlexible hours- ...- provide clear status updates and honest ETAs in non-technical language Build support infrastructure: define triage workflows, write runbooks... ...recurring issue patterns and translate them into product or engineering priorities Train additional support engineers as the...Suggested
- ...Technical Support Engineer Join the Options Technical Support Team in New York! Working for Options Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options...Suggested
- ...Technical Support Engineer We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create...SuggestedWork experience placementLocal area
- ...Job Description Job Description Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you will provide hands-on technical...Remote workHome officeFlexible hours
- ...Salesforce, etc. We are a small team of engineers wrangling problems from context to search... ...and with our customers. THE ROLE Most "support" roles end at "i filed a ticket for engineering... ...conversations when a prospect hits a technical wall. unblock them in real time, then...Remote work
$90k - $115k
Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award...Full timeWork experience placementWork at officeFlexible hours- ...the diagnosis and resolution of complex technical issues. Develop a deep technical understanding... ...technical issues and work with the engineering team to resolve them. Develop tools,... ...Build out the foundations for Technical Support Engineering best practice, with a view to...
- Glean is seeking a Designated Technical Support Engineer in NYC for hybrid work. You will own proactive/reactive customer support, develop runbooks, and guide customers through configuration and feature adoption to maximize value. Your role emphasizes troubleshooting REST...
$79.47k - $105.96k
...helping shape the future of emergency response and building a safer, more connected world. Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform while helping ensure reliability, performance...Work at office$79.5k - $106k
...treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-... ...Disruptors, and follow us at @Medidata. About the Team : The Technical Support Engineer is a technical expert who acts as the primary contact...Temporary workWork experience placementWork at officeRemote workFlexible hours- About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that go beyond platform usage. You'll be responsible for monitoring, triaging, and resolving customer-reported incidents, ensuring problems...
- .... What we're looking for in you Ability to learn and clearly explain a technical product or concept Strong written communication skills in English Experience delivering high-quality customer support for a technical product, or transferable experience in a customer-facing...
- ...Stock Exchange, and we haven’t stopped growing since! Why is this role important at Similarweb? We’re looking for a Tier 2 Technical Support Engineer to join our global Product Support team. You’ll serve as a technical expert, handling escalated product and data issues,...Work at officeRemote workWorldwide
- Job Responsibilities Thorough understanding of technical troubleshooting approaches, tools and techniques, and ability to anticipate, recognize... ...software, ISP, application or operational) problems. 2nd tier support for clients and associates; escalation contact for internal...Work at officeMonday to FridayFlexible hours
- Client Experience Migration Technical Support Representative Client Experience Migration Technical Support Representative ensures the delivery... ...development, client WAN, program and project managers and engineering. Communicate effectively with stakeholders to ensure...Weekend workAfternoon shiftEarly shift
- ...profession around the globe. Luminance is looking to hire into its Support function: this team acts as the first response to prospective... ...that is responding directly on simple issues or bringing in a Technical Specialist to assist further Having a comprehensive...
$120k - $190k
...trust, as we bring Work AI to every employee, in every company. About The Role Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are building a modern knowledge assistant personalized to every...Work experience placementWork at officeHome officeFlexible hoursShift work$70k - $93k
...deeply, build with urgency, and want to matter at scale. As a Technical Support Analyst (L2), you'll play a critical role in supporting our... ...effectively with customers and internal teams, including engineering, sales, supply and product management teams, to ensure customer...Remote workHome officeVisa sponsorshipWork visaFlexible hoursWeekend work- Join to apply for the Technical Support Engineer - US Pacific role at Etleap . Etleap was born from the frustration with how much time data wrangling takes away from the actual data analysis. We were tired of spending time building and maintaining data pipelines. Then...Full timeRemote work
$150k - $180k
...companies, bringing together early‑stage engineers, product builders, and business athletes... ..., and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity... ...way at all. The Role As a Technical Support Engineer, you will serve as the technical...Work at officeRemote workWork from homeHome office$95k - $115k
...what you can bring to the table! About Engineering at Botify: At Botify, our Engineering team... ...and equip every user with advanced technical skills, enabling them to navigate technical... ...Your qualifications: 2+ year of Technical Support experience within a SaaS environment...Summer workWork at officeRemote workFlexible hours$80k - $100k
As a Technical Support Engineer at Flow Traders, you will be responsible for the troubleshooting, maintenance, and uptime of our office-based IT systems. This includes workstations, thin clients, virtual machines, laptops, TVs, and printers. A typical day for a Technical...Work at office- ...Job Description Job Description Technical Support Engineer – Level 2 Pro4ia is a global technology services company, providing solutions and expertise as a trusted technology partner. We apply our enterprise-level project management skills to core IT services...Shift work
- Comtech Global, Inc is seeking a Technical Support Engineer in Pennsylvania to handle escalated issues beyond frontline support capabilities. The ideal candidate has over 2 years of experience in technical support, is comfortable diagnosing application issues using SQL...
- Options Technology Ltd. in New York seeks a Technical Support Engineer to be at the heart of trading and cloud infrastructure, supporting global clients and solving real-time technical challenges. You will work with cutting-edge financial technology, collaborate with diverse...
- A leading AI-native revenue platform is seeking a highly capable Technical Support Engineer to manage technical support requests. The role involves troubleshooting issues, collaborating with cross-functional teams, and ensuring a world-class experience for merchants. Candidates...
- ...motivated and professional individual to join the Neverware Support team providing technical support to all our US and European Education and... ...with cross-functional teams to include Sales, Product, Engineering, Operations, etc. Support customers by responding within...
- Botify is hiring for a Technical Support role on the US East Coast. You will assist the CX team and customers with issues across Botify Analytics... ...will investigate data discrepancies, monitor workflows, generate reports, and collaborate with Engineering. #J-18808-Ljbffr BotifyRemote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Engineer. Be the first to apply!
- senior support engineer New York, NY
- IT developer New York, NY
- operations support system engineer New York, NY
- IT support engineer New York, NY
- senior IT engineer New York, NY
- support engineer New York, NY
- system support engineer New York, NY
- production support engineer New York, NY
- junior application support engineer New York, NY
- lab support engineer New York, NY


