People Operations Coordinator

Job Description

Job Description

About Ping Identity:

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

The People Operations Coordinator supports the day-to-day execution of core People Operations processes and helps create a seamless employee experience across the employee lifecycle. This role is responsible for accurate transaction processing, timely employee support, and consistent execution of onboarding, offboarding, and other people processes. The Coordinator is highly organized, service oriented, detail driven, and comfortable working across systems, tickets, and documentation.

• Provide timely and accurate responses to employee inquiries through FreshService and other People Operations support channels
• Support day-to-day employee lifecycle administration, including onboarding, job changes, leaves of absence, and offboarding
• Coordinate onboarding activities and help ensure new hires have a smooth and positive start
• Enter, update, and maintain employee data in HRIS, ATS, and related systems with a high degree of accuracy
• Complete routine audits and identify discrepancies in employee data, files, and transactions
• Generate standard reports and support recurring data requests for the People Team and key business partners
• Maintain process documentation, job aids, FAQs, and knowledge base content
• Partner with Recruitment, HRBPs, Total Rewards, Payroll, IT, Finance, and Legal to support efficient execution of people processes
• Follow established workflows and escalate more complex issues, exceptions, or policy questions as needed
• Support ad hoc projects and continuous improvement efforts across the People Operations team

• 1–3 years of experience in HR, People Operations, recruiting operations, or a related administrative or operational role
• Experience working with HRIS, ATS, ticketing systems, or similar business tools
• Strong attention to detail and commitment to accuracy
• Strong written and verbal communication skills
• Ability to manage multiple priorities and follow through on tasks in a timely manner
• Demonstrated ability to handle sensitive and confidential information with discretion
• Comfortable learning new systems, processes, and tools
• Strong organizational skills and a customer-focused mindset
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent practical experience

• Experience supporting onboarding, offboarding, or employee lifecycle processes
• Exposure to global HR processes or a multi-state environment
• Experience creating SOPs, internal documentation, or help content
• Familiarity with systems such as UKG, Greenhouse, or similar platforms

• Reliable and highly organized
• Detail driven and process oriented
• Responsive and service minded
• Comfortable working in a fast-paced environment
• Collaborative and eager to learn

Base Hiring Range: $55,000 - $70,000

In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.

Here are just a few of the things that make Ping special:

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives

Our Benefits:

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.