Customer Service Representative
$16.5 - $20 per hourTranscore
Customer Service Representative
TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston, and Saugus, Massachusetts.
Job Summary: Under the direction of the Customer Service Center Supervisors, the Customer Service Representative (CSR) is the primary customer service interface for the E-ZPass MA & PAY BY PLATE MA Program.
Pay Range: $16.50 - 20/hr. based on qualifications and experience.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Responsible for all types of customer account maintenance.
- Determines the accuracy of account information.
- Ensures all required information is provided for security, processes payments, and adjustments.
- Assists customers in understanding the E-ZPass MA & PAY BY PLATE program.
- Ensures E-ZPass MA & PAY BY PLATE customer service requirements are protected and accounted for in accordance with TransCore and MassDOT's standards of performance.
Additional Duties that May be Required:
- Assist at other E-ZPass MA facilities.
- Assist in manning live sign-ups.
- Assist with phones (inbound/outbound calls).
Required Skills:
- Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.
- Minimum of one year of customer service and data entry experience.
- Adapt quickly, efficiently, and positively to various projects assigned.
- Works well in a fast-paced, multi-task environment.
- Must remain professional under every circumstance with customers and staff members.
- Must maintain a good attendance record.
Education: High school diploma or equivalent preferred
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
TranscoreVacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Natick, MA vacancy
$20 per hour
...Job Description Job Description Customer Outreach Representative ** Location: ** Framingham, MA 01702 ** Pay: ** $20.00/hour ** Contract: ** 4 months... .... Encourage customers to adopt and actively use self-service payment solutions. Assist customers with basic registration...SuggestedFull timeContract workTemporary workThe Fountain Group
Framingham, MA4 days ago$45k - $50k
...BDC Service Agent Herb Chambers is part of Asbury Automotive Group, a Fortune 500 company, and one of the largest franchised automotive... ...on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC...SuggestedWeekly payTemporary work- ...Customer Service Representative Back Bay Staffing Group is seeking a Customer Service Representative. Start date: Immediately. Position has potential to go perm. Where: Boston, Saugus, East Boston, Natick, Auburn. Hours: Full Time: Monday-Friday alternating shifts of...SuggestedPermanent employmentFull timeWork at officeImmediate startMonday to FridayShift workWeekend work
- ...business to business. You're what binds us together. Our customer service team supports our company through their confidence,... ...resolution while navigating multiple systems and resources. Representatives focus on exceeding expectations of customers and delivering...SuggestedWork from homeHome officeShift work
$21 - $22 per hour
We are seeking compassionate and dedicated individuals to join our team as Lifeline Call Takers on-site in Framingham. This Lifeline serves as a direct three-digit phone line available 24/7, 365 days a year, connecting people in distress with trained National Suicide Prevention...SuggestedWork at officeNight shift- The New England Team is a marketing and management firm servicing the Metrowest and Boston areas. We have been rapidly growing... ...with our Fortune 500 clients. Job Description Customer Service Representative The New England Team is currently seeking a Customer Service...Permanent employmentWork at office
$15 - $17 per hour
...you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...Hourly payStart working todayLocal area- Summary Provide friendly, efficient customer support on the sales floor by assisting customers with transactions and resolving issues. Use store technologies and systems to process orders and protect customer information while promoting the rewards program. Work collaboratively...Shift work
$23 - $26 per hour
Overview At Waltham Pest Services, our Customer Service Representatives are often the first connection customers make with our team—and that makes this role incredibly important. As New England’s original pest control provider, we’re committed to protecting the health...Local area$17.71 - $23.55 per hour
...care, research, teaching, and community service, striving to provide exceptional care.... ...clients. Essential Functions: Resolve customer inquiries and complaints via written,... ...experience or experience as a client service representative. Track record of over-achieving quota....Hourly payDaily paidRemote workRotating shift$60k - $80k
...regulatory decision trees, with focus on complaint investigation and regulatory reporting. This position works closely with the Service, Customer Service, Quality, Regulatory and Engineering Teams. ESSENTIAL JOB FUNCTIONS Review and analyze all feedback and assess...Full time- Field Account Representative for Healthcare Accounts Territories Wellesley Weston Wayland Hopkinton Hudson Natick As a Field Account... ...healthcare related products to an established portfolio of customers to maintain and drive sales. This position offers a...Local area
$45k - $55k
Accounts Payable Coordinator $45,000-55,000 The Accounts Payable Coordinator is responsible for all processes related to the Accounts Payable functions, primarily processing and coding invoices, generating check runs and filing. Monday through Friday 8:30a-5p, 3...Permanent employmentTemporary workWork at officeMonday to Friday3 days per week- ...together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find...Contract workRemote work
$38k - $56k
...Sales Development Representative Framingham, MA At Definitive Healthcare, we're passionate... ...meaningful intelligence that helps our customers achieve success and shape the future of... ...Definitive Cares, our community service group, gives all of us a chance to give...Remote workFlexible hours- ...potential role that actually fits your schedule? • Do you want to represent a company you can be proud of? United Home Experts (UHE) is... ...schedule free, in-home appointments for our home improvement services • Own Your Station: Maintain a clean, professional, and...Hourly payFull timePart timeLocal areaRemote workFlexible hoursShift workDay shiftWeekday work
United Home Experts, Inc
Ashland, MAmore than 2 months ago $70k
...TEKsystems Sales Development Representative We're TEKsystems. We're partners in transformation. We solve complex technology, business... ...generated accounts Identify, develop and manage new and existing customer relationships by leveraging resources including but not...Hourly payFull timeInternship- OunceIT is seeking an experienced Accounting and Contracts Coordinator to support non-profits, schools, and mission-based orgs in Massachusetts. You will manage AP/AR, payroll, and contracts, ensuring accuracy and timely reporting. Our Natick offices anchor a growing team...
- ...client agreements and proposals, generation of quotes for resold service renewals, and coordinating deposits and billing for projects... ...Quickbooks, Bill.com & Harvest platforms is preferred Strong customer service skills, with both in-person and remote situations Ability...Contract workWork at officeRemote workWork from homeRelocation package
Ounce IT LLC
Natick, MA14 days ago - ...to work part-time around classes in a role that can improve presentation skills, time management skills, and networking. Sales representatives present Cutco cutlery through preset virtual or in-person appointments. Previous sales experience or knowledge is not required...Weekly payExtra incomeTemporary workPart timeWork from homeFlexible hours
Vector Marketing
Wellesley, MA5 days ago - ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...Weekly payFull timeLocal areaRemote workWork from home
Zuzick & Associates
Wellesley, MA5 days ago - ...who is responsible for selling products and providing superb customer service within a retail setting. We interact with customers daily,... ...Ability to navigate through applications including Salesforce Represent our client's accounts Ability to work and respond to...Weekly payFull timePart timeFlexible hours
RP MARKETING & CO
Framingham, MA14 days ago - # Provide professional customer service and support to clients # Conduct virtual client appointments and consultations # Identify client needs and recommend appropriate benefit solutions # Educate clients on available programs and coverage options # Follow established...Remote jobFull time
McQuade Organization
Wellesley, MA5 days ago $76k - $136.73k
Job Requisition ID #26WD98339Position OverviewAutodesk Water Customer Success is looking for a highly motivated Technical Adoption Specialist... ..., and deliver targeted technical guidance, coaching, and services that drive meaningful outcomes.You will join Autodesk's Emerging...Full timeFor contractors- ...experience ~ Increased social opportunities Requirements: Customer services skills are a must Prior sales experience required... ...included with training) Job Position: Sales Call Center Representative Reports To: Call Center Manager FLSA Status: Non-...Full timePart timeWork experience placementWork at officeFlexible hours
Goldfish Swim School Milford
Milford, MA1 day ago - ...Job Title Provide exceptional interpersonal and customer service communication skills while working with medical center programs and multidisciplinary teams. Primary responsibilities include answering telephone calls regarding outpatient inquiries, scheduling appointments...Work at office
Back Bay Staffing Group
Jamaica Plain, MA2 days ago $49.92k - $52k
...Customer Service Representative/Dispatcher Weymouth, MA At Boston Standard, you’ll get steady work, great equipment, a strong team behind you, and plenty of opportunity to make money and grow. We’re busy, we’re growing, and we want HVAC, plumbing, and electrical...Full timeWork at office- ...through distinct experiences, products, and services. Let’s Go! Own & Commit. We are... ...events. Position Summary: The HR Services Representative III role is to provide timely and accurate... ...written communication skills Excellent customer service skills Ability to manage high...Work at officeLocal areaNight shift
PETCO Animal Supplies Stores, Inc.
Natick, MA3 days ago $69k
...Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear... ...and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...Remote workWork from homeFlexible hoursHMG Careers
Cochituate, MA1 day ago$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and...Hourly payFlexible hoursCircle K
Framingham, MA3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- benefits customer care representative Natick, MA
- benefit customer service representative Natick, MA
- client service consultant Natick, MA
- customer service representative insurance Natick, MA
- customer service representative data entry Natick, MA
- customer service associate Natick, MA
- customer relations associate Natick, MA
- warehouse customer service representative Natick, MA
- customer service specialist Natick, MA
- client service specialist Natick, MA