Business Operations Specialist
Talascend - Engineering Jobs & Staffing - Michigan
Business Operations Specialist
Supports project coordination, process improvements, and strategic reporting to enhance B2B service operations.
This role involves overseeing business operations, supporting project management activities, fostering cross-departmental collaboration, and developing process improvements to enhance B2B service effectiveness. The specialist will provide strategic reporting and contribute to organizational goal alignment within a global environment.
Responsibilities
- Oversee and execute administrative functions, including review and documentation of service plans, project progression, and key discussions.
- Support project management activities, including report generation, presentation development, and meeting note documentation.
- Foster collaboration across departments to enhance customer satisfaction and organizational alignment.
- Assist in preparing strategic reports for senior leadership and global offices, ensuring accuracy and timeliness.
- Develop and optimize B2B service processes in collaboration with stakeholders, leveraging feedback and strategic thinking.
- Contribute to strategic initiatives and collaborative efforts to meet team targets and organizational goals.
- Bachelor's degree in business management, economics, finance, accounting, or a relevant field required.
- Bilingual proficiency in English and Korean, with advanced reading and writing skills required.
- 5+ years of experience in administrative support, project management, and cross-functional collaboration, with a focus on B2B service planning and process improvement.
- Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Outlook.
- Strong project and program management skills, with experience using tools like Smartsheet a plus.
- Exceptional relationship-building and stakeholder management skills.
- Strategic thinking and problem-solving capabilities.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Demonstrated ability to perform the duties of this position through relevant experience, training, or education.
- Experience with enterprise applications like Smartsheet.
Background Check and Drug Screen may be required.
Vacancy posted 3 days ago
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