Customer Advocacy Lead - Escalations & Resolution (Hybrid)
Selene Finance LP
Selene Finance LP is seeking a Customer Advocacy Specialist to manage highly escalated, complex, and sensitive complaints, including those from executive offices, regulators, and investors. You will perform investigative research, de-escalate cases with proactive outreach, and coordinate with servicing, operations, and legal teams to ensure compliant, timely resolutions while protecting the company’s reputation. #J-18808-Ljbffr Selene Finance LP
Vacancy posted 3 days ago
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