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Administrative Support

Talentify.io

Position: Administrative Support Location: Birmingham, AL 35203(Onsite) Duration: 12+ Month Contract Description: Previous experience using Customer Service System (BSC clearance level would be ideal) Proficient in Microsoft Outlook (file management) and Excel. Prefer experience in written customer correspondence Good organizational skills. Demonstrates sense of urgency to requests Ability to work without close supervision. Special Notes: Position will be responsible for managing third party requests from energy consultants on behalf of C&I customers. Previous back ground with energy or utility company will be preferred. It includes but is not limited to processing a high volume of email traffic, corresponding with internal teams for rate changes, customer account updates, and data reports. This individual will also be responsible for maintaining a repository of agreements and correspondence via Outlook folders. Additionally, managing customer access to the Energy Direct site will also be required. #J-18808-Ljbffr

Vacancy posted 3 days ago
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