Server - Beer and Wine

Server - Beer and Wine Location: 01122 - Cinemark Roanoke and XD, Roanoke, TX Role Summary As a Server - Beer and Wine you will be responsible for guiding guests to order food products and/or beverages to enhance the movie‑going experience. This includes greeting guests through engaging interaction, making specific menu suggestions, having strong menu knowledge, and delivering quick and timely counter service. The Server – Beer and Wine role is a vital link between our guests and the kitchen staff. The Server may also be asked to cross‑train as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher as staffing needs require. Responsibilities Greet guests with a smile in a timely and professional manner Possess full knowledge of bar and menu items in a fast‑paced environment to enhance the guest experience Accurately record food and beverage orders from guests in a timely manner Handle all transactions on assigned register, maintaining proper cash balance, distributing correct tickets or inventory, logging off when away from register, and reporting any concerns to a manager Verify identification to confirm guests are at least 21 years of age for all alcohol transactions Ensure that alcohol is consumed in designated areas only Consistently use suggestive selling techniques Collaborate with kitchen team to ensure that food orders are accurate Consistently wipe down and sanitize employee and guest high‑contact areas Properly utilize personal protective equipment while completing position‑specific tasks Adapt to the frequency and scope of required cleaning tasks Monitor safety and security issues (trip hazards, lighting, suspicious persons, etc.) and report to management Perform other work‑related duties as assigned Requirements Proof of age (associate must be 18, and in some states 21) Complete basic food handling training and obtain any required local or state certification, health card, or food handlers permit Team members who work with alcohol must complete a Safe Alcohol Service training program Availability to work flexible hours, including evenings, weekends, and holidays Require regular and consistent attendance Maintain an energetic and friendly attitude during each shift Accurate cash handling and basic math skills Interpersonal skills, including the ability to communicate verbally and in writing with all ages, genders, and personalities, and effectively converse in English Ability to work in a team environment as well as independently Ability to take and follow direction Respond with a sense of urgency Physical and Environmental Requirements Frequent bending, kneeling, and lifting up to 50 lbs. Frequent standing, walking, and reaching around the theater Noise level may be moderate to high at times Be able to work in a standing position for extended periods of time Benefits Available Employee Discount 401(k) Matching Education Assistance Paid Time Off Daily Pay Free Movies Cinemark is an Equal Opportunity Employer. #J-18808-Ljbffr