Billing Specialist

BILLING MANAGER: BILLING MANAGER: Lexitas delivers essential legal support services, and experienced leaders who drive billing accuracy, efficiency, and team performance thrive here. LOCATION: This is a Hybrid role with occasional on-site collaboration at our San Diego or Irvine offices. PAY RATE: $75k-85k/yr BENEFITS: Medical, dental, and vision coverage; 401(k) with company match; paid time off and paid holidays, company paid maternity, baby bonding and military leave. Join a High-Growth Legal Services Leader ABOUT THE ROLE: Lexitas is seeking an experienced Billing Manager to lead and optimize billing operations in a fast-paced, growth-oriented environment. This highly visible leadership position is responsible for driving billing accuracy, operational efficiency, team performance, and process improvement while supporting critical financial reporting, budgeting, and forecasting activities. The Billing Service Manager will oversee day-to-day billing functions, establish and strengthen processes and controls, support implementation of a company-wide billing system, and partner with Sales and senior leadership on pricing and revenue-related initiatives. The ideal candidate is a hands-on leader who combines strong billing and accounts receivable expertise with exceptional analytical, organizational, and people-management skills. Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, and legal talent. Built on a foundation of trust, professionalism, and innovation, Lexitas delivers customized solutions with unmatched personal service to clients across the U.S. and internationally. KEY RESPONSIBILITIES: Lead efficient, accurate billing operations, including month-end closing of New York billing information. Develop, implement, and continuously improve billing policies, procedures, workflows, and quality assurance processes. Provide leadership to the billing team, including staffing, employee development, training, weekly updates, team-building activities, and departmental planning. Support the implementation of a new company-wide billing system. Establish departmental priorities and strategic plans while identifying opportunities to improve efficiency and solve complex operational challenges. Analyze daily bill-out activity and performance against monthly revenue goals. Generate weekly consultant payroll reports for Billing Specialists and address contractor payroll questions and concerns. Prepare contractor commission reports for review, approval, and disbursement. Partner with the VP of Sales and other sales professionals regarding special client rates while supporting company gross profit margin objectives. Collaborate with the President or Director regarding litigation support products, pricing, and market-specific rates. Oversee company rate sheets and ensure pricing information remains accurate and current. Maintain company database information related to billing functions, products, and services. Perform other duties as assigned to support departmental and organizational priorities. WHAT YOU’LL BRING: Demonstrated leadership experience managing teams, special projects, and complex assignments. Strong analytical and problem-solving abilities, with the ability to evaluate complex issues and clearly communicate solutions. A collaborative, positive leadership style and ability to build productive relationships across teams and organizational levels. Excellent organizational and prioritization skills with the ability to manage multiple deadlines in a fast-paced environment. Proven ability to work independently while effectively leading and collaborating with others. Excellent written and verbal communication skills. Ability to communicate effectively with employees, contractors, clients, sales professionals, and senior leadership. Strong proficiency with Microsoft Office products. A continuous-improvement mindset with a focus on creating efficient, scalable processes. A commitment to demonstrating the company’s SPIRIT values through leadership and day-to-day decisions. QUALIFICATIONS: Bachelor’s degree in Finance, Accounting, or a related field preferred. Three to five years of experience within Accounts Receivable, billing, or a related function. Experience working in a multi-functional, multi-geography organization preferred. Proven experience designing, building, implementing, and managing discrete and/or end-to-end business processes. Experience leading employees and developing high-performing teams. Experience supporting billing transformation, system implementation, or process improvement initiatives is highly valuable. SUPERVISORY RESPONSIBILITIES: This role supervises staff accountants and is responsible for supporting staffing, development, training, communication, and team performance. LANGUAGE SKILLS Ability to effectively present information and respond to questions from internal and external customers whose first language is English. CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. TRAVEL REQUIREMENTS This position may require occasional travel. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice. AAP/EEO STATEMENT Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status. EOE Employer/Vet/Disabled. #J-18808-Ljbffr Lexitas