Senior NICE CXone CCaaS Engineer & Incident Leader
Fox Point Recruitment LLC
Fox Point Recruitment LLC in Greensboro, NC seeks a Senior IT Support Engineer (Tier 3/SME) focused on NICE CXone. Onsite role with 8+ years IT operations experience, leading high-severity incidents and RCA in a 24/7 environment. You will own platform reliability, collaborate with cross-functional teams, and mentor junior staff while driving enterprise CCaaS improvements and advanced telephony infrastructure. #J-18808-Ljbffr Fox Point Recruitment LLC
Vacancy posted 6 hours ago
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