Data Analyst

Insight Global is seeking a Data Analyst to support the Global Operations organization by applying strong analytical, data, and systems expertise to advance a global clean-data initiative. The role focuses on improving the quality, consistency, and structure of operational data across platforms-most notably within ServiceNow and related operational systems.


Analysts will analyze current data and processes, design future-state data models and flows, and help implement changes that strengthen operational reporting, automation, and decision-making. The large majority of this role is centralized around looking at the existing data footprint across multiple systems and owning the clean up and remediation efforts across the systems and ensuring data meets existing governance standards.


Responsibilities:
- Analyze current-state data flows, system dependencies, and operational processes that impact data accuracy.
- Design improved or future-state data structures, mappings, and workflows in support of global clean-data efforts.
- Support data cleansing activities, normalization efforts, and large-scale data remediation projects.
- Prepare and execute data-related test cases, queries, and validation scripts for UAT cycles.
- Collaborate with system owners to ensure data updates are implemented correctly and sustainably.
- Develop and maintain data dictionaries, standards, and governance documentation.
- Identify risks across people, process, data, and systems related to data quality or change impacts.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
- 5+ years of experience in data analysis
- Strong experience in large-scale data remediation/cleansing efforts between multiple systems
- Experience with ServiceNow
- Advanced Excel skills for data analysis
- Skilled in documenting data flows, data models, and system/process interactions - overall process documentation
- Strong communication skills with ability to simplify complex data/system topics.
- Proficient with process modeling and data visualization tools.
- Comfortable creating test cases, performing UAT, and validating data updates.


Nice to Have Skills & Experience
- Jira
- JSON or Python coding knowledge
- AI knowledge
- Experience working across global or multi-region teams.
- Data center or infrastructure operations experience.
- Experience supporting enterprise-wide data governance or clean-data programs.
- Experience delivering large-scale global data or system initiatives.
- Familiarity with ITIL frameworks
- Experience with data quality frameworks, data governance


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.