Data Center Administrator

Data Center Administrator

Data Center Administrator works under limited supervision to perform basic, intermediate and advanced data center functions. Performs advanced troubleshooting and resolution of Data Center infrastructure problems.

Assists with maintaining building security and immediately responds to building emergencies on a 24-hour basis

Serve as a backup to the Data Center Manager, as directed

Provide support to customers, staff and/or contractors

Perform day-to-day management, updates, maintenance and troubleshooting of all infrastructure systems

Monitors contractor performance and works closely with outside vendors and contractors to ensure work is completed according to specifications

Inspect proper monitoring, logging, and reporting on the Data Center functions through direct observation and as reported by others

Oversee appropriate responses and checks for correction of issues related to the operation of the Data Center, such as the monitoring alarms, ticket requests/incidents, or direct observation

Oversee the proper use of the monitoring systems to identify problems or issues with the Data Center infrastructure

Participate in root cause analysis and follow up to ensure the issue is addressed at the root level

Effectively represent Data Center operations interests during internal meetings and with outside vendors/partners

Work on individual or group projects related to the operation and maintenance of the Data Center under the direction of the Data Center Manager

Performs immediate cleaning duties necessary to maintain a clean and safe facility

Power outage response procedures and methods

Visual inspection procedures of various equipment or systems

Data Center equipment/systems troubleshooting methods

Installs and maintains all facilities and customer cross connects

Responsible for managing incoming and outgoing shipments (with the help of the NOC). This includes preparation of outgoing packages, return shipments and receipt of deliveries. This may also require managing large possibly heavy parcels

Ability to support Data Center Audits and Certifications

The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Must be able to effectively communicate (oral and written) with all employees, contractors, vendors and customers

Self-starter and team player

Must be organized and provide deliverables in support of project plans

Firm understanding and operation of building automation systems for all mechanical equipment

Interpret processes, flow charts, building plans and schematics

2-5 years of data center operations experience

Understand and follow oral and written instructions

Ability to prioritize and manage multi-functional tasks

Ability to work effectively under pressure, and against strict time constraints

Ability to develop organizational talent

Attention to detail and quality of work

Analysis/Problem identification

Must be able to travel to various work-site locations on demand

Work performed primarily indoors with regular exposure to medium voltage equipment and hazards associated with maintaining equipment systems (e.g. mechanical systems, infrastructure building automation systems and controls)

Frequent use of hand and power tools

Frequent bending, kneeling, squatting and climbing in cramped spaces

Frequent use of ladders or man lift up to 20 feet

Frequently lift up to 50 pounds with or without assistance

50% travel to various work-site locations on demand