Events Manager

Events Manager

Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for an individual to be a part of our team and continue its iconic legacy. Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for over 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for over 50 consecutive years.

What you will be doing:

• Oversee all aspects of event planning and execution for corporate meetings, weddings, and social events
• Partner with clients, sales managers, and vendors to understand needs and turn visions into detailed event plans
• Develop and manage event timelines, diagrams, BEOs, and on-site logistics
• Coordinate with the culinary, banquet, AV, and front office teams to ensure flawless event execution
• Manage event budgets, billing, and post-event reporting
• Serve as the on-site contact for clients during events, providing hands-on leadership and problem-solving
• Maintain strong relationships with repeat clients and local organizations

Position Requirements:

• 2+ years of event management experience in a hotel, venue, or professional setting required
• Strong project management and organizational skills, with the ability to multitask under pressure
• Exceptional communication and interpersonal skills
• Experience interpreting and creating BEOs, floor plans, timelines, and contracts
• A collaborative spirit with a passion for hospitality
• Proficiency in event software (Delphi, Opera, Social Tables, or similar) a plus
• Flexibility to work evenings, weekends, and holidays based on event schedules

What's in it for you:

• Competitive Pay, Early Wage Access, and Paid Time Off
• Discounted Monthly On-Site Self-Parking, Discounted Dry Cleaning, and Cell Phone reimbursement
• 401(k) employer match every paycheck
• Access to Employee Assistance Programs
• Career growth opportunities, with the ability to transfer between properties while maintaining service longevity
• Complimentary, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters
• Health Insurance eligible after 30 days of employment, with company-paid Life Insurance

Job Type: Salary Exempt Pay Rate: Salary based on experience

About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Pfister Hotel is an Equal Opportunity Employer.

Primary Location: Wisconsin-Milwaukee-Pfister Hotel

Work Locations: Pfister Hotel 424 East Wisconsin Avenue Milwaukee 53202