Enterprise Renewals Account Manager - C&P

Inside Sales Enterprise Renewals Specialist

Adobe's Enterprise Renewals team is on the lookout for a driven, strategic, and customer-obsessed Inside Sales Enterprise Renewals Specialist to help shape the future of our Enterprise relationships. This is more than a sales role—it's a chance to influence Adobe's long-term customer success and revenue growth.

You'll be responsible for managing a portfolio of high-value accounts, driving renewals with a target of +30% growth, expanding product adoption, and collaborating with product specialists to generate new pipeline. If you thrive in a fast-paced environment, love solving complex business challenges, and are passionate about delivering value to customers, we want to hear from you.

Candidates must have at least 3+ years of Strategic Account experience and be based in one of our sales offices: New York, Seattle, San Jose, or San Francisco.

What You'll Do

• Renewal Strategy & Execution: Own and close renewal opportunities within the Strategic Commercial Enterprise space, focusing on Adobe's ETLA program.
• Customer Enablement: Guide customers through Adobe's enterprise solutions, helping them understand configurations and how they integrate with their business processes.
• Business Discovery: Dive deep into customer environments to uncover pain points and translate them into actionable business opportunities.
• Account Engagement: Drive awareness through targeted email campaigns and promote participation in Adobe-led seminars and events.
• Pipeline Development: Build and maintain a robust pipeline through account management, lead generation, and campaign execution. Provide consistent updates.
• Forecasting Excellence: Maintain accurate forecasting and CRM hygiene in Salesforce.
• Virtual Selling: Conduct impactful virtual meetings using Microsoft Teams with customers, prospects, and internal stakeholders.
• Executive Negotiation: Confidently negotiate enterprise-level deals with senior decision-makers.
• Cross-Functional Collaboration: Partner with product specialists across Document Cloud, Creative Cloud, Express, and Firefly to identify new opportunities.

What You Need To Succeed

• 3+ years of inside/outside sales experience, ideally in enterprise software, with a strong record of quota attainment.
• Proven success in managing and renewing Enterprise Agreements.
• Exceptional communication and relationship-building skills.
• Experience owning a territory from prospecting to closure.
• Strong forecasting and pipeline management capabilities.
• Proficiency in Salesforce and Microsoft Office Suite.
• Highly organized and adaptable in a fast-moving environment.
• Commitment to customer satisfaction and alignment with Adobe's core values
• Bachelor's degree (BS/BA) required.

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Expected Pay Range:

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $86,400 -- $152,000 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.