Administrative Assistant

Job Description

Job Description

We are looking for a bilingual Administrative Assistant to support daily customer interactions and administrative coordination in Mount Arlington, New Jersey. This Long-term Contract position is well suited for someone who can stay organized, communicate clearly in English and Spanish, and handle multiple priorities in a busy setting. The ideal candidate will help process customer requests, maintain accurate records, and assist with scheduling and front-counter support as needed.

Responsibilities:

• Receive customer requests by phone or in person and prepare complete, accurate order documentation.

• Coordinate and confirm driver assignments to help keep daily routes and service schedules organized.

• Enter hauling and disposal details into Excel with a strong focus on accuracy and record integrity.

• Maintain orderly documentation by sorting and filing receipts, invoices, and related paperwork.

• Provide support at the drive-up service window when customer traffic requires additional assistance.

• Prepare and update driver scheduling documents to reflect operational needs.

• Respond to inbound customer inquiries professionally and help direct requests to the appropriate team members.

• Bilingual communication skills in English and Spanish are required.
• At least 1 year of customer service experience is needed.
• Comfort using Microsoft Office applications, including Excel, is required.
• Ability to manage several tasks at once in a fast-paced work environment.
• Strong attention to detail for data entry, documentation, and order processing.
• Background in contracting, landscaping, or hardscape materials is helpful, though training can be provided.
• Experience handling inbound calls, order entry, or general customer support is preferred.