Salesforce Architect

Job Description

Job Description

WHO WE ARE
Empowering Connections, Inspiring Possibility

SageNet is a leading managed services provider specializing in connectivity, digital signage, and cybersecurity. Headquartered in Tulsa, OK, with regional offices across the U.S., SageNet connects, manages, and protects technologies and devices across widely distributed enterprises, serving customers in industries such as retail, finance, healthcare, utilities, and energy.

SageNet’s nationwide infrastructure includes 24/7/365 U.S.-based Network and Security Operations Centers, geographically diverse teleports, multiple data centers, a national logistics center, and a nationwide field services organization. The company manages communications for more than 430,000 endpoints across the country.

What makes SageNet unique is its Why: a passion for Trusted Connections. This is a two-fold commitment. First, SageNet delivers secure, reliable, and innovative technological connections for its customers. Second, and just as importantly, the company works tirelessly to build trusted human connections with its customers, partners, and communities. By creating and nurturing these trusted connections, SageNet enhances the world that connects us all.

WHAT YOU’LL DO

We are seeking a Salesforce Architect who blends deep Salesforce expertise with strong hands-on development skills, someone who can design scalable solutions and actively build and optimize them. In this role, you will lead the design and implementation of secure, scalable Salesforce solutions (Sales Cloud, Marketing Cloud, Experience Cloud, etc.), including custom development with Apex and Lightning Web Components (LWC), while guiding a small cross-functional team through the full software development lifecycle. You will collaborate closely with stakeholders across IT and business units to gather requirements and translate them into high-quality Salesforce solutions that drive business value. This position is ideal for a proactive problem-solver who is passionate about both strategic architecture and hands-on execution.

Major Duties and Responsibilities

Architect & Build Solutions

• Define and support the technical direction for the Salesforce platform in alignment with enterprise data, integration, and security strategies.
• Manage a multi-org environment supporting marketing, lead-to-quote, order management, and service management.
• Perform hands-on development using Apex, Lightning Web Components (LWC), Flows, and complex integrations to implement scalable and maintainable solutions in Sales Cloud and Marketing Cloud.
• Own architectural standards, governance frameworks, design reviews, and the platform roadmap.

Business Analysis & Requirements

• Partner with business stakeholders to conduct discovery sessions, gather requirements, and map business processes.
• Translate business needs into user stories, acceptance criteria, and technical specifications.
• Provide guidance on Salesforce capabilities, limitations, and solution trade-offs to support informed decision-making.

Full SDLC Ownership

• Lead the end-to-end Salesforce software development lifecycle (SDLC), including design, development, testing, deployment, and release governance.
• Establish coding standards, perform code reviews, and maintain DevOps processes including Git and CI/CD pipelines.
• Design deployment strategies across environments and monitor delivery performance.

Team Leadership

• Lead and mentor a small Salesforce team of developers and admins.
• Serve as a primary Salesforce technical expert and foster a culture of excellence.

Data, Integration & Security

• Design and optimize data models, automation, and Salesforce security/sharing configurations to ensure data integrity and compliance at scale.
• Develop strategies for large data volumes (LDV) and performance optimization.
• Direct data migration planning and execution for major releases.
• Manage identity and access controls including SSO, OAuth, SAML, and all other identity & access management (IAM) considerations.
• Design and implement integration and middleware strategies with enterprise systems such as SAP, ServiceNow, custom applications and external systems using APIs and integration tools.

Stakeholder Collaboration

• Collaborate with business and IT stakeholders to ensure Salesforce capabilities support key business priorities.
• Ensure alignment with enterprise architecture, security standards, AI initiatives, and delivery frameworks.
• Communicate technical concepts clearly to both technical and non-technical audiences.

Continuous Improvement & Problem Solving

• Evaluate new Salesforce features, AppExchange products, and platform innovations, and recommend improvements.
• Balance out-of-the-box capabilities with custom development while considering long-term technical debt.
• Troubleshoot platform issues, perform root cause analysis, and implement sustainable fixes.

WHO YOU ARE

You are a technical leader and problem-solver with deep Salesforce platform expertise and strong hands-on development experience. You take ownership, work effectively across teams, and deliver scalable, high-quality solutions aligned to business needs.

Technical Expertise

• 7+ years of hands-on Salesforce experience with Apex, LWC, flows, and integrations.
• 3+ years in a Salesforce Architect or senior technical role.
• Advanced experience with Apex, Lightning Web Components (LWC), Flows, and API integrations.
• Strong knowledge of Salesforce data architecture, security/sharing models, and governor limits.
• Experience with Sales Cloud, Marketing Cloud, Experience Cloud, and Einstein/AI capabilities.
• Experience with enterprise integration patterns, middleware, and ETL tools (e.g., Mulesoft, Boomi).
• Strong understanding of data governance, security compliance, and identity & access management (IAM) technologies

Certifications

• Salesforce certifications such as Application Architect, System Architect, Technical Architect, and Data Architecture required.

SDLC & Agile Skills

• Experience with Agile/Scrum methodologies, including user story definition, backlog management, and release planning.
• Proven ability to lead full software development lifecycle (SDLC) execution and delivery.

Leadership & Business Skills

• Proven ability to lead cross-functional teams and mentor developers and administrators.
• Experience driving adoption, change management, and continuous improvement initiatives.
• Strong architectural governance experience and ability to enforce standards and best practices.
• Ability to influence stakeholders, including at the executive level.
• Strong strategic thinking and ability to align technical solutions with business objectives.

Additional Skills

• Strong analytical, problem-solving, and communication skills
• Additional certifications such as Salesforce Security Specialist, Integration Architect, or Certified Scrum Master (CSM) preferred
• Experience with DevOps tools such as Git, Jira, Confluence, and CI/CD platforms
• Experience in telecommunications and/or retail industry environments
• Experience working in complex, multi-system enterprise environments

WHERE YOU’LL WORK

Our hybrid work model and business casual environment support collaboration, teamwork, and productivity while promoting a healthy work-life balance across the organization. This role operates in a fast-paced, team-driven setting that encourages innovation, accountability, and continuous improvement.

You’ll thrive here if you:

• Excel in fast-paced environments and can manage multiple priorities effectively
• Bring a proactive mindset and challenge assumptions constructively
• Take ownership of your work from concept through completion
• Value collaboration, transparency, and building trusted connections

PHYSICAL REQUIREMENTS

• Ability to sit for extended periods while working on a computer.
• Frequent hand and finger use for typing and system configuration.
• Frequent visual focus on screens, technical diagrams, and system interfaces.
• Occasional standing, walking, bending, or reaching in support of office or lab tasks.
• Ability to lift up to 25 lbs as needed for equipment or testing scenarios.

CLASSIFICATION*: Exempt/Salaried
POSITION TYPE: Full-time
TRAVEL REQUIREMENTS: No
DIRECT REPORTS: No
SAFETY SENSITIVE: No

Ready to join a team that values trusted connections? Apply now! 

Equal Opportunity Employer
SageNet is committed to a skills-first approach when it comes to hiring.  As such, we value merit, qualifications, and business needs when making employment decisions. It is the policy of SageNet to provide equal employment opportunity to all employees and applicants without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity), age, religion, national origin, disability, genetic information, veteran or military status, marital status, or any other legally protected status. SageNet strictly prohibits and does not tolerate discrimination, harassment, or retaliation on the basis of any legally protected status.

SageNet will not discriminate against any employee or applicant because they are a disabled veteran, recently separated veteran, active-duty wartime or campaign badge veteran, or Armed Forces services medal veteran in regard to any position for which the employee or applicant is qualified. As a federal contractor, SageNet is committed to taking affirmative action to employ and advance in employment protected veterans, and to treat qualified individuals without discrimination based on their status as protected veterans in all employment practices.

SageNet will not discriminate against any employee or applicant because of physical or mental disability in regard to any position for which the employee or applicant is qualified. As a federal contractor, SageNet is committed to taking affirmative action to employ and advance individuals with disabilities, and to treat qualified individuals without discrimination on the basis of their physical or mental disability in all employment practices. If you have a disability or special need that requires accommodation, please let us know by contacting your HR representative or any member of management.

Legal Disclaimer
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required. SageNet reserves the right to modify this job description at any time, with or without notice. Employment with SageNet is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. SageNet will provide reasonable accommodations for qualified individuals with disabilities.

As a managed services provider, SageNet maintains a high level of information Security. SageNet has a published Information Security Policy and provides mandatory Security Awareness Training for all employees. SageNet requires that all employees adhere to published SageNet security policy, failure to do so may result in termination of employment. The SageNet security program is only as strong as our people and as such it is the responsibility of all employees to protect corporate and customer data following best practices and policies