Technology Service Account Manager

Service Account Manager – Prism Electric

Join a Team That Powers Progress

Prism Electric is one of the most successful open-shop electrical contractors in the region, proudly serving Texas and Oklahoma. Headquartered in Garland, Prism has built a reputation for excellence in every area of electrical construction from design-build projects to large-scale industrial, commercial, government, and institutional developments. Our success is powered by our people. With world-class technical experts, long-standing industry relationships, and a commitment to innovation, Prism Electric continues to deliver exceptional results and drive the future of electrical construction. When you join Prism, you’re not just building projects you’re building a career with one of the industry’s most respected teams.

Responsibilities:

• Sales, estimating, and production management of jobs that meet or exceed margin standards.

• Conduct business and customer relations in a way that is above reproach.

• Develop and maintainpersonal long-term relationships with customers.

• Proactive involvement, offering suggestions for future situations.

• Reactive involvement, punctual response to the customer’s needs.

• Diligently pursue new customers along vertical lines.

• Support business development with timely responses to leads.

• Encourage good habits and support continuous improvement.

• Leadership approach in growing and developing technicians within the department.

• Train, supervise, and motivate Prism’s workforce.

• Maintain exceptional customer service.

• Maintain a productive workforce possessing the necessary skills, expertise, and drive to meet production schedules and deadlines.

Requirements:

• Proven people management, process management, and performance management skills.

• Knowledge of budgeting and forecasting, employee motivation and training, leadership and office management skills, and customer acquisition and relations.

• Excellent time management skills and ability to multi-task and prioritize work.

• Attention to detail and problem-solvingskills.

• Excellent written and verbal communication skills.

• Strong budget tracking, labor tracking, and scheduling skills.

• Proficiency in information analyzation and budget setup.

• Texas Journeyman License preferred

Benefits:

• Medical, Dental, and Vision Insurance

• Short- and Long-Term Disability

• Accident and Hospital Indemnity Insurance

• Basic and Voluntary Life Insurance

• 401K with Company Match

• Basic and Voluntary Life Insurance

• PTO

• Paid Holidays

• Referral Bonus Program

• Electrical Schooling paid for with other educational opportunities available.

Our people are the heart of our mission. We live by our core values: Character First , Total Accountability , Performance Culture , and a Winning Attitude . These aren’t just words—they’re the foundation of how we work, grow, and succeed together. Whether you’re just starting out or bringing years of experience, Prism offers a place to thrive, contribute, and make a real impact. Come build something extraordinary with us.

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Prism Electric is an Equal Opportunity Employer. Prism Electric considers qualified applicants without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital status, pregnancy, citizenship, or any other legally protected class. Prism’s Equal Employment Opportunity policy applies to all aspects of employment.