Technical Business Analyst

Job Summary As the largest online distributor of restaurant supplies and equipment, WebstaurantStore offers a catalog of more than 430,000 products supported by fast, reliable shipping. Nearly all our technological design, development, and system management are handled in-house, allowing us to build custom, innovative solutions in a rapidly evolving e-commerce landscape. Due to our continued growth, we have a Business Analyst opening within our Development Department. This team is part of our Quality Assurance Department. This team creates and maintains tools that streamline testing processes, improve efficiency, and support our Quality Assurance efforts. Responsibilities Working effectively in a collaborative and innovative team-oriented environment. Performing analysis and gathering requirements for project initiatives. Creating user stories and assisting in the facilitation of user acceptance testing (UAT). Assisting stakeholders and product owners with analyzing and validating business needs and establishing development priorities. Acting as a liaison between the development department and the business customers. Working closely with software engineers and quality assurance to enhance software solutions and ensure adherence to acceptance criteria. Facilitating meetings and assuming all Scrum Master duties. Coordinating development work across various development teams. Physical Requirements Work is performed while sitting/standing and interfacing with a personal computer. Requires the ability to communicate effectively using speech, vision, and hearing. Requires the regular use of hands for simple grasping and fine manipulations. Requires occasional bending, squatting, crawling, climbing, and reaching. Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs. Remote Work Qualifications Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. Access to a home router and modem. A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. The desire and ability to work and communicate with other team members via chat, webcam, etc. Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only. Experience 1-3 years of experience in a Software Business Analysis role in an Agile Scrum environment. Understanding of the SDLC process. Strong self-management skills and ability to adjust as needed to meet shifting priorities. Exceptional written and verbal communication skills. Ambition and passion about technology and e-commerce. Desire to learn a variety of all business activities. Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills Knowledge of relational databases and SQL is a plus. Experience with Azure DevOps or TFS is a plus. Experience or knowledge of warehouse systems is a plus. Experience or knowledge of QA Automation is a plus. One Part of the Bigger Picture WebstaurantStore’s parent company, Clark Associates, has made the Central Penn Business Journal’s list of “Top 50 Fastest Growing Companies” in Pennsylvania for 9 years in a row. The base of Clark’s success comes from four key directives: Hiring great people, creating value for customers, and investing in employees and their communities. These pillars drive each of Clark Associates’ multi-million-dollar businesses forward, including WebstaurantStore and other industry-leading names like 11400, Clark Food Service Equipment, The Restaurant Store, and Clark National Accounts. Are You Ready? Entrepreneurial Spirit is the driving force behind WebstaurantStore’s work environment. Making things better for our customers is our goal every single day. Achieving that goal means taking risks, accepting failure, and learning from our mistakes. If that sounds like a mission you’re ready to be a part of, we’d love to discuss this role with you further, and we’re excited to meet you! Never heard of us? That’s okay! We love sharing our stories. WebstaurantStore | About Us Video Message from Leadership Clark Associates Timeline [Parent Company] Check us out on: LinkedIn Instagram Facebook YouTube TikTok Pinterest X/Twitter Company Overview The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently. Benefits Medical Vision Dental PTO Paid Maternity Leave Paid Parental Leave Life Insurance Disability Dependent Care FSA 401(k) matching Employee Assistance Program Wellness Incentives Company Discounts AT&T & Verizon Discount Bonus Opportunities Accident Insurance Critical Illness Insurance Adoption Assistance Available at HQ Locations Only On-Site Fitness Centers Dog-friendly Offices #J-18808-Ljbffr