Medical Office Receptionist

Job Description

Job Description

Serenity Primary Care is a growing primary care practice serving Plano and surrounding areas. We're seeking a receptionist to deliver excellent patient service and support our experienced physician team.

Qualifications

• High school diploma or equivalent (required)

• Strong customer service and communication skills

• Knowledge of insurance authorization and billing requirements

• Proficiency with computer systems; eClinicalWorks experience a plus

• Excellent organizational and time management skills

• Familiarity with clinic procedures and regulatory requirements

Responsibilities

• Greet patients, complete check-in paperwork, and ensure compliance with clinic policies

• Answer and direct phone calls; schedule appointments per office guidelines

• Collect and verify patient and insurance information, including copays and deductibles

• Scan IDs, referrals, and insurance cards into electronic medical records

• Prepare patient charts and confirm appointments, notifying patients of required documentation

• Process check-out, collect payments, and schedule follow-up appointments

Benefits

• Competitive pay

• Comprehensive training and mentorship

• Opportunities for professional growth

• Collaborative, team-oriented environment